Mitel 5220 - Exclusive Hold

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Exclusive Hold
,I\RXGRQRWKDYHGHGLFDWHG/,1(RU'66%/)NH\VSURJUDPPHGRQ\RXUH[WHQVLRQWKLVW\SHRI
KROGDOORZV\RXWRSODFHDVLQJOHSDUW\RQKROGXVLQJ+ROGRUWKH(;&/86,9(+2/'NH\,I\RXGR
KDYHGHGLFDWHGNH\V\RXFDQSODFHDQXPEHURISDUWLHVRQ([FOXVLYH+ROG
0LWHO1HWZRUNV,33KRQHVWKHGHGLFDWHG/,1(RU'66%/)NH
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IODVKHV
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UHHQZLWKKHOGFDGHQFH
LQGLFDWLQJWKDWDFDOOLVFXUUHQWO\EHLQJKHOGDQGFDQEHUHWULHYHGE\SUHVVLQJWKLVNH\
0LWHO1HWZRUNV3URJUDPPDEOH.H\0RGXOHWKHGHGLFDWHG/,1(RU'66%/)
NH\IODVKHVUHGZLWKKHOG
FDGHQFHLQGLFDWLQJWKDWDFDOOLVFXUUHQWO\EHLQJKHOGDQGFDQEHUHWULHYHGE\SUHVVLQJWKLVNH\
PROGRAMMING
3URJUDPWKH(;&/86,9(+2/'NH\DVGHVFULEHGXQGHU3URJUDPPLQJD3HUVRQDO.H\
OPERATION
7KHIROORZLQJSDUDJUDSKVGHVFULEHKRZWRXVH([FOXVLYH+ROGGHSHQGLQJRQZKDWNH\V\RXKDYHVHWXS
DW\RXUH[WHQVLRQ
Using Exclusive Hold if you do NOT have dedicated DSS/BLF or LINE keys
To place a call on hold to make an enquiry call or answer another call:
z
:KLOVWLQFRQYHUVDWLRQZLWKDQHVWDEOLVKHGFDOOSUHVVWKH+ROGRU(;&/86,9(+2/'NH\
7KHFXUUHQWFDOOLVSODFHGRQKROGDQGWKHFDOOHUKHDUVVLOHQFHWRQHRUPXVLFRQKROG
0LWHO1HWZRUNV,33KRQHVWKH(;&/86,9(+2/'NH\IODVKHVJUHHQZLWKKHOGFDGHQFH
0LWHO1HWZRUNV3URJUDPPDEOH.H\0RGXOHWKH(;&/86,9(+2/'NH\IODVKHVUHGZLWKKHOG
FDGHQFH
To retrieve a call from hold:
z
3UHVV+ROGRUWKH(;&/86,9(+2/'NH\
<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\
Using Exclusive Hold if you do HAVE dedicated DSS/BLF or LINE keys
To place a call on hold to make an enquiry call or answer another call:
z
:KLOVWLQFRQYHUVDWLRQZLWKDQHVWDEOLVKHGFDOOSUHVV+ROGRUWKH(;&/86,9(+2/'NH\
7KHFXUUHQWFDOOLVSODFHGRQKROGDQGWKHFDOOHUKHDUVVLOHQFHWRQHRUPXVLFRQKROG
0LWHO1HWZRUNV,33KRQHVWKH'66%/)RU/,1(NH\IODVKHVJUHHQZLWKKHOGFDGHQFH
0LWHO1HWZRUNV3URJUDPPDEOH.H\PRGXOHWKH'66%/)RU/,1(NH\IODVKHVUHGZLWKKHOG
FDGHQFH
To retrieve a call from hold:
z
3UHVVWKHIODVKLQJ'66%/)RU/,1(NH\
<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\