Release 4.0.0 SP2, 2901-002
© Copyright 2015, Mitel Networks Corporation. All Rights Reserved.
Clearspan and the Mitel word and logo are trademarks of Mitel Networks Corporation.
QUICK REFERENCE GUIDE
QUICK REFERENCE GUIDE
MITEL
®
6863i SIP IP PHONE
FOR CLEARSPAN
®
PLACING A CALL
1. If desired, take the phone off-hook by lifting the
handset. You can also press any Line key, or simply
start dialing to use speakerphone.
2. If you lifted the handset or pressed a Line key, enter
the number you wish to call at the dial tone.
3. After you dial the number, the call is placed and you
hear the ringback tone.
If you can’t make calls to certain area codes, check with
your administrator for any restrictions or dialing prefixes.
PLACING CALLS ON HOLD
PLACE A CALL ON HOLD
Press the key on the phone while on an active call.
The timer runs and the Line and MWI lights flash.
RETRIEVE A CALL ON HOLD
Press the key again or the Line key where the call
is on hold.
MANAGE MULTIPLE CALLS ON HOLD
1. Press ◄
or ► to scroll through the call information for
multiple calls on hold.
2. Press the key or Line key to reconnect to a held
call.
INDICATOR LIGHTS
MUTING A CALL
You can mute the handset, headset, or speakerphone.
Press to switch mute on or off. When you activate
mute, you cannot be heard on an active call or on a
conference, and the key light is on.
USING THE SPEAKERPHONE
• To dial using handsfree, simply start dialing the number
to call, or press and then enter a number at the
dial tone.
• To answer a call on your phone using handsfree, press
or the line/call appearance key.
• When using the handsfree speakerphone, press
to disconnect the call.
• When handsfree is on, the speaker light is on.
CUSTOMIZING YOUR PHONE
Use the Options menu to access settings such as Ring
Tones, Time and Date, Speed Dial, Phone Status, Restart,
and Lock.
1. Press Options on the phone. A menu displays.
2. Press the ▲ and ▼ keys to view the different options.
3. Press Select, ► Enter, or the corresponding
number to select an option.
4. Make the desired changes.
Note: You may not have access to some of the features
described, and your softkey panel may vary from what
is shown here.
Speaker
Volume
Mute
Hold
Hangup
Handset
Navigation/Select
Options
Line/Call
Programmable
Keys
Appearance
Keys
Message
Waiting
Indicator (MWI)
LINE/CALL APPEARANCE LIGHTS
Idle Off There is no call activity on this line/call
appearance.
Connected Solid A call is connected to the phone on this
line/call appearance.
Ringing Fast
Flash
A call is ringing in on this line/call
appearance.
On Hold Slow
Flash
A call is on hold on this line/call
appearance.
MWI LIGHT SPEAKER LIGHT
Slow Flash You have a new
message (s).
On Solid Speaker Mode
Rapid Flash You have an
incoming call.
Slow Flash Headset Mode
Even Flash One or more calls
are on hold.
Note: Consult with your administrator before changing
any phone settings using the Options menu.
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