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Mitel 6865 - Page 9

Mitel 6865
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8
Parking a Call
Inbound calls can be parked (put on a public hold) by way of the
bottom softkeys or by dialling: ##. Parking a call allows you or another
user to pick up the call from any other device on the phone system.
While on a call, you will nd a ‘Park’ softkey. If your phone is not
equipped with a ‘Park softkey, simply press ##. This will place the call in
the next available parking lot. The system will read back the parking lot
number once the call is parked.
The call will then leave your phone and you can hang up the receiver.
You could now advise the person who must answer the parked call
that they have a call parked on “XX” (where XX represents the parking
lot number where the call was parked).
Using a pre-specied softkey for that parking lot will allow any user to
pick up a call in that parking lot. Alternately, users can simply dial the
parking lot number in order to pickup the parked call.
Note: If your phone is congured with pre-specied softkeys for
parking lots, the status light next to the softkey will light up if a call is
parked in that parking lot number.

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