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QUICK REFERENCE GUIDE
Mitel MiVoice 6940/6940w IP Phone - Quick Reference Guide
Getting started
Contacts
Voicemail
Settings
Provides
services and
options that
allow you to
customize
your phone.
Volume
Mute
Programmable Keys
Up to 96 programmable keys,
a maximum of 16 programmable
Redial
Goodbye
Hold
Ends the active
call and used
Mutes/unmutes
Displays Call
History with a list
Places an active
call on hold or
Displays
a list of your
contacts.
Adjusts the
volume of
the ringer,
handset,
speaker,
and headset.
Provides
Softkeys
6 state-sensitive
your
access to
for exiting menus.
of outgoing calls.
all outgoing audio
on handset,
headset or
speaker.
Call History
Displays a
LCD Touchscreen
UI navigation is performed
using the LCD touchscreen.
On the Home screen, swipe left
and right on the programmable
key area to access additional
key pages. In application and
settings menu, swipe up and down
to scroll through lists. To select an
item, tap the respective item on screen.
Speaker/Headset
Toggles the phone’s audio
resumes a call
from hold.
between speaker and
headset.
voicemail
service.
list of your
missed,
dialed, and
answered
calls.
softkeys
keys per page
Important Information Regarding Model Variants
A new variant of the 6940 IP Phone is available called the 6940w IP Phone. The 6940w
IP Phone is physically identical to the 6940 IP Phone. There are new features supported
by the 6940w IP Phone relative to the 6940 IP Phone, namely embedded WiFi,
Bluetooth 5.2, IEEE 802.3az standard (Energy Efficient Ethernet) capability. The 6940w
IP Phone also supports the same accessories as the current 6940 IP Phone.
Basic call handling
Making a call
• Lift the handset or press the key, and
dial the number.
• Tap the Line programmable key and dial the
number.
Ending a call
Place the handset back in its cradle, tap the End Call softkey, or press the key.
Answering a call
Lift the handset or press the key for handsfree operation.
Redialing
Tap the Redial softkey once or press the key twice to call the last dialed number
as displayed on the Home screen
or
Press the key once to access the Call History application with a list of recently
dialed numbers. Swipe up and down to scroll through the entries, select the entry, and
tap the Dial softkey to redial the selected number.
Muting or unmuting a call
Press the key while on an active call to mute the microphone for your handset,
headset or speaker. Press the key again to unmute the audio.
Holding and resuming a call
1. To place an active call on hold, press the key. A (hold) icon flashes on the
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