Mitel MiVoice Office 5320e User Manual

MiVoice Office 5320e Quick Reference Guide
No.
Name
Description
11
Handset
The handset is hearing aid compatible (HAC). If you are using a headset or if you are
in Handsfree Mode, you do not need to use the handset.
2
Programmable
Buttons
Provides 11 self-labeling, programmable buttons.
3
Display
Provides a 160 x 320 (pixels) high-resolution viewing area for selecting and using features
and identifying callers.
4
Ring/Message
Indicator
Flashes or stays lit to indicate call, message, and feature activity.
Indicator Signals
Description
Rapidly flashing
You have an incoming call
Slowly flashing
You have a waiting message or callback message
On
You are on a call or using a feature
Off
Your IP phone is idle
5
Feature Buttons
Provide quick access to commonly used features. See “Feature Buttons” on page 2
for descriptions.
6
Dialpad Buttons
Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter
characters when using features that require text input.
7
Navigation Buttons
Use the navigation buttons to page through Display screens.
8
External Speaker
Provides audio for handsfree calls and background music.

Mitel MiVoice Office 5320e Specifications

General

Navigation Keys	Yes
PoE Standard	802.3af
Fixed Function Keys	Hold, Superkey, Message, Speaker, Mute, Redial, Transfer, Conference, Volume/Ringer Control
Speakerphone	Full-duplex
Headset Port	Yes
Ethernet Ports	2 (10/100 Mbps)
Power Options	PoE (802.3af), AC adapter
Mitel IP Platform Compatibility	Mitel MiVoice Business, MiVoice Office 250
Weight	2.2 lbs (1.0 kg)
Supported Codecs	G.711, G.729a

Summary

Phone Hardware Overview

Handset

The handset is hearing aid compatible (HAC) and can be used with a headset or in Handsfree Mode.

Programmable Buttons

Provides 11 self-labeling, programmable buttons for custom functions.

Display

A 160 x 320 pixel high-resolution screen for features and caller identification.

Ring/Message Indicator

Flashes or stays lit to indicate call, message, and feature activity.

Feature Buttons

Provides quick access to commonly used features.

Dialpad Buttons

Used to dial numbers, enter feature codes, and input text.

Navigation Buttons

Allows paging through Display screens.

External Speaker

Provides audio for handsfree calls and background music.

Call Handling and Features

Answering and Placing Calls

Instructions for answering, placing external, and placing internal calls.

Audio and Ringer Volume

Adjusts incoming audio levels during calls and ringer volume when idle.

Holding and Transferring Calls

Procedures for placing calls on hold and transferring them, including to voicemail.

Programming Station Speed Dials

Guide to programming station speed dial numbers and contact information.

Programming One Touch Keys

Instructions for programming one-touch keys with extension or speed dial numbers.

Feature Button Actions

Details on the actions performed by specific feature buttons like Up, Down, Speaker, Mute, Applications, and Special.

Using Account Codes

Information on standard, forced, and optional account codes for call tracking.

Advanced Call and Mailbox Features

Placing Conference Calls

Step-by-step guide to establishing conference calls with multiple parties.

Configuration Assistant

Accessing and configuring DND and Call Forward options via the Assistant button.

Mailbox Setup

Procedure for setting up a voicemail box, including password and directory name recording.

Mailbox Access

Instructions on how to access your voice mailbox by dialing the extension and logging in.