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Mitel SX-50 User Manual

Mitel SX-50
87 pages
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Mitel SX-50 Specifications

General IconGeneral
Trunk TypeAnalog
TypePBX System
Featuresconferencing
InstallationWall-mountable or desktop
TechnologyAnalog
Power Requirements120V AC

Summary

SX-50 Attendant Console Overview

Console Hardware Components

Details the physical components of the SX-50 attendant console.

Prompts and Softkey Usage

Explains how to interpret display prompts and use softkeys on the console.

Attendant Console Feature Keys

Describes the function and operation of the console's feature keys.

Basic Call Handling

Answering Incoming Calls

Explains how to answer incoming calls using ANSWER or Selective Answer.

Extending Calls to Extensions

Details connecting answered calls to other extensions and handling busy lines.

Call Announcement Procedure

Describes announcing a caller to an extension before connecting the call.

Making Outside Calls

Details the procedure for dialing external numbers and handling busy lines.

Advanced Call Handling

Hold and Retrieve Calls

Explains how to use HOLD keys to manage calls temporarily and retrieve them.

Message Waiting Indicator Management

Guides on setting, canceling, and reviewing message waiting indications for extensions.

Overriding Engaged Extensions

Describes how to intrude into an existing conversation for urgent needs.

Attendant Functions

Alarms and Fault Handling

Explains how to identify, report, and respond to system faults and alarms.

Night Service and Unattended Operation

Guides on activating night service and managing night answer points.

Setting System Time and Date

Guides on how to set and adjust the system's clock and date.

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