INTRODUCTION
“Housekeeping” tasks . . .
will occasionally have to be performed using the console. These are
tasks that are not directly related to call handling, but concern either
your console and its operations or your company’s telephone
operation. You have already learned how to do some of these tasks,
such as turning the console bell on or off. In this chapter, you will
learn several other functions. The keys that you will be using are
shown below.
Function Status Trunks Call Block Ovarflow
KAo458ROEO
Figure 4-l Attendant Function Keys
Function Codes . . .
need some explanation. Many of the Attendant Functions described in
this chapter can be performed using their own Feature Key, but others
involve the combined use of the FUNCTION key and a 2-digit access
code. (Some functions -- Night Service, Call Block, Wake-Up -- can be
performed using either a key or an access code.)
Maintenance personnel also use the FUNCTION key and access codes,
but you do not need to know them.
A table of the codes you can use is provided on pages 5-6 and 5-7.
Attendant Functions 4-l