GLOSSARY
Access Code
This is a number dialed from the console dial pad or from an extension
to activate a particular system feature. For example, you dial an access
code to call a Hunt group.
Busied-out
When a particular part of the system has been removed from service,
possibly by the internal diagnostic system because it is giving trouble,
it is said to be busied-out.
Camp-on
This is a feature that allows the system to queue calls directed to a
busy extension, then automatically connect the waiting party when the
extension becomes free. The busy extension hears one beep to
indicate that an internal call is waiting, and two beeps to indicate that
an external call is waiting.
Central Office (CO)
This is the public telephone switching system and related equipment,
which provides telephone service for customers in a geographical
area.
Class of Service (COS)
The features provided to each extension as well as the dialing
restrictions placed on it are determined by the class of service
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allocated to the extension. The COS allows you to access certain
features. Nine different Classes of Service are available on the system.
Customer Data Entry
This is the process by which your telephone system has been set up
with the specific details of your organization. It is performed by dialing
in sets of numbers from the console or the test line. If your
organization specifies it, the system can be programmed so that you
or the system manager can change parts of the data as the needs of
your organization change.
Extension, or internal Line
Each telephone in the system is called an extension and is given an
extension number. These appear on the display as “EXT-123” and so
on. Extensions can be either standard rotary dial or push-button
-,’ phones, or special SUPERSET@ feature phones.
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5-8 Reference
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