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Mitel SX-50 - Night Service and Unattended Operation

Mitel SX-50
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NlGMT SERVICE/UNATTENDED OPERATION
When an Attendant is not on duty . . .
the system is put into Night Service. Outside calls that normally ring at
the console then ring at an alternate answering point. The alternate
destination could be an extension, a hunt group, the ring group or a
night bell. When the system is programmed, each outside line and
extension can be given its own destination, and groups of outside lines
and destinations can share the same destination.
A call to a night bell can be answered by anyone who hears it ringing.
The person dials the night pickup access code (called a TAFAS code:
“Trunk Answer From Any Station”) to be connected to the call.
Depending on the way your system is programmed, any DIAL 0 calls
(to the attendant) may be similarly diverted.
During Night Service, the console can still be used to make outgoing
calls, and for other operator functions.
To Activate Night Service
l
Press NIGHT
Incoming calls will now ring at Night Answer Points (extensions, the
Night Bell or the console). The display shows:
112:07
NIGHT
I ,
To restore normal daytime operation
l
Press NIGHT
The system restores Day service and incoming calls ring the console
as usual. The normal idle display shows.
Note: Removing the handset or headset plugs from their socket will
automatically activate Night service. To restore normal
operation, plug handset in again. “Night” will still show in the
display, indicating that you are still in Night Service. Press
NIGHT to return to Day Service.
Flexible Night Service
To cater to changes in operation under unusual circumstances, you
-a’ can alter the night answer points.
4-14 Attendant Functions

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