Mitel SX-50 - Console Hold Pickup

HOLD AND RETRIEVE/CONSOLE HOLD PICKUP
Console Hold Pickup
When you have a call on hold, you can page the extension user, who
then dials an access code to retrieve the held call. The access codes
are programmable.
If, for instance, you have a caller who wants to speak to Janet Young,
but she is not at her extension, you could place the outside caller on
hold (HOLD 2) while you page her.
When you pressed the HOLD key, the display showed the access code:
HELD ON-452
,.:
;J.
::
l Press PAGE
l Announce the hold pickup number
For example, “Janet Young, please dial 452.”
When she dials 452, which is the console pickup code for HOLD 2in
our example, the system connects her to the held call and the hold
lamp goes out.
If the paged person does not call to pick up the held call, the lamp
stays on until the held call recalls to you.
3-4 Advanced Call Handling
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