Mitel SX-50 - Page 36

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indicated.
HOLD AND RETRIEVE
To retrieve a call from Hold
l Press the chosen HOLD key
(with the red lamp steadily lit)
The red lamp goes out and the held caller returns to the console.
1 TRK-12 TALK
Note: If a held caller hangs up before being retrieved, the red lamp
goes out and the system frees the HOLD key for your use again.
To connect a held caller to an extension user
Once the caller is on hold and the lamp is steadily lit,
l Call extension user and announce the held call
EXT-321 TALK
l Press the chosen HOLD key and announce the extension user
The key lamp goes out, and you can speak with the outside caller.
TRK-12 TALK EXT-321 HELD
*
l Press RELEASE
to connect the two and release the console.
If there is no need to announce the call . . .
l Press flashing HOLD key to retrieve the original held call
l Dial the extension number
l Press RELEASE
to connect the two.
Advanced Call Handling 3-3