EXTENDING CALLS/CALL ANNOUNCE
Announcing A Call
When extending a call, you may wish to wait for the extension to
answer and announce the caller. Thus, the extension user knows it is
an outside call, and you know that the caller has an answer and will
not be returned to you as a recall.
However, when you are busy with several calls, you may not wish to
announce each one. This is when the recall feature is of benefit.
To Announce a Call
l
Dial the extension
You hear ringing
l
Wait until the call is answered
The display shows you’re talking to the extension user, and the outside
call is still held:
EXT-252 TALK
TRK-12 HELD
l
Announce the call
Then, if the extension user wishes to take the call,
l
Press RELEASE
to release the Console from the connection, leaving the outside caller
connected to the extension.
If the extension user does not wish to take the call,
l
Press CANCEL
to hang up the extension and leave you connected to the outside
caller.
Basic Call Handling 2-5
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