HOW TO CONTACT SUPPORT
Support pricing
Phone support is included in our support packages (known as Support
Level Agreements or SLA). If you don’t have an SLA, initial support up to 30
minutes is free of charge. Beyond this, your service engineer will discuss
pricing with you at the time of your enquiry.
See page 12 for details about our support packages.
Phone support
Phone support is available during standard opening hours Monday to Friday.
Outside opening hours, please complete the support enquiry form on our
website - see the Online Support section below for details of how to do this.
Asia & Australasia:
+852 9303 0048
EMEA:
+44 (0)1823 428 705
Americas:
+1 773- 596-3778
Online support
Raise a support ticket by completing the form on the Service & Support page
on our website. Alternatively, try checking our Resources or Blog pages for the
answer to your query.
www.mktest.com/support
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