User Manual Mobius Maxi 4K Camera Version: V2.0
21
Q. The camera does not charge or does not automatically start recording when external power is connected and
the 'Auto Record External Power' parameter is set appropriately.
A. External USB power exceeds ~5.25V or is under-powered. Use a quality USB charger adapter can provide at
least 2A output stably.
Q. Playback is erratic or stutters or the playback colors are psychedelic or the video flashes, has corrupted blocks.
A. Always first copy the video file from the memory card to your hard drive.
• Your PC or graphics card may not be powerful enough to playback the video stream.
• You may not have enough memory installed in your PC.
• Use VLC Media Player or MPC-HC (Media Player Classic - Home Cinema), or PotPlayer. Windows Media
Player often chokes on underpowered machines.
• Psychedelic colors may also indicate problems with the CMOS lens module. Make sure the CMOS lens
cable is correctly seated and not cracked.
Q. The camera records video with a different frame rate and/or resolution than defined by the parameter settings.
A. The card's Class rating is too low. If the firmware detects that the card is too slow (class rating too low), it will
decrease the recording speed and/or resolution.
Q. The camera functions normally but the video is completely black.
A. Make sure the lens cap is removed.
Q. The camera functions normally but no sound is recorded.
A. Make sure the audio has not been toggled off (see above).
Q. There is a distinctive buzzing or clicking noise when videos are played back.
A. Only use quality micro SD cards with a class rating of U3 or greater. Low quality cards can draw excessive current
which may result in electrical noise in the recording.
Q. Why can’t I take new videos?
A. The memory card is likely full. You can delete the files (make sure to back up files first) or format it. Or replace it
with one with enough space. Or check to see that the memory card is installed correctly.
Q. Why is the image blurry?
A. Camera lens may have dirt or oil. Use a soft cloth or microfiber screen towel to carefully clean the lens.
Q. Why can I connect with Type C to Type C cable for charging or USB connection?
A. Please see Type C USB Interface
Q. I set the camera to record high quality videos in 10 minutes, but I found each file less than 10 minutes. Why?
Your memory card is in FAT32 format which has 4GB file size limit. Please try to format the card in exFAT. The
camera can support the file size up to approx. 60GB for cards in exFAT.
Lots of helpful information and tips how to use this camera on below forum:
Tom Frank’s thread on RCgroups forum.
https://www.rcgroups.com/forums/showthread.php?3969659
You can also always contact us by email, if any questions, comments, suggestions, or special order requests
eletoponline@gmail.com
(Back to Table of Contents)
To Previous Page
Loading...