In the unlikely event that your Washer Dryer is not operating as expected, you may nd a solution listed in the
table below.
Fault detection system
Your Washer Dryer has a built-in fault detection system. If a fault is detected, a code is displayed on the control
panel. The table below lists the most common fault codes along with possible solutions.
Problem Solving
Problem Solving
Fault Possible Cause Solution
Your Washer Dryer does not
operate
It is switched o at the mains
The programme dial is in the STOP
position
The door is not shut properly
Make sure your Washer Dryer is
plugged in and turned on at the
mains
Use the programme dial to select
the desired programme
Close the door until your hear it
click shut
Your Washer Dryer does not
receive water
The cold water supply tap is o
The water ll hose is bent twisted,
kinked or trapped
The water inlet lters are blocked
The door is not shut properly
Check the cold water supply tap is
fully turned on
Check there are no bends, twists
or kinks and that the ll hose is not
trapped
Clean the water inlet lters.
See page 20.
Close the door until you hear it
click shut
Your Washer Dryer is not draining
water
The drain hose is bent, twisted,
kinked or trapped
The pump lter is obstructed
Check there are no bends, twists
or kinks and that the drain hose is
not trapped
Clean the pump lter. See page 21
Your Washer Dryer is vibrating The feet of your Washer Dryer
have not be correctly adjusted
The transportation safety screws
have not been removed
There is only a small amount of
laundry in your Washer Dryer
There is too much laundry in your
Washer Dryer
Your Washer Dryer is on a hard
surface
Adjust the feet. See page 9
Remove the transportation safety
screws. See page 8
This will not aect the operation of
your Washer Dryer
Check that the maximum capacity
of your Washer Dryer is not
exceeded. See pages 14-16.
Do not install your Washer Dryer
on a hard surface or less than
2 cm from walls.
There is excessive foam in the
detergent drawer
Too much detergent has been
used
The wrong detergent has been
used.
Press the Start/Pause button.
To reduce the amount of foam,
dilute one tablespoon of softener
into ½ of water and pour into the
detergent drawer. Press the Start/
Pause button after 5-10 minutes.
Reduce the amount of detergent
used in your next wash.
Only use detergents produced for
automatic Washer Dryers
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