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Motorola DCX3510-M User Manual

Motorola DCX3510-M
102 pages
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Installation Manual
DCX3510-M
High-Definition DVR

Table of Contents

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Motorola DCX3510-M Specifications

General IconGeneral
BrandMotorola
ModelDCX3510-M
CategoryDVR
LanguageEnglish

Summary

Safety and Regulatory Information

Important Safety Considerations

Requires careful handling to avoid damage to internal hard disk drive or loss of recorded data.

Transportation Safety

Instructions for safely transporting the cable terminal to the subscriber's home.

Installation Safety Guidelines

Guidance on proper placement and ventilation of the set-top for optimal operation.

FCC Compliance

Information regarding compliance with FCC rules for digital devices.

FCC Declaration of Conformity

Declaration of compliance with FCC parts for Class B digital device.

Canada Industry Canada (IC) Compliance

Compliance statement for Class B digital device with Canadian ICES-003.

Environmental Recycling

Instructions on proper disposal and recycling of Motorola equipment.

Software License

U.S. Government Restricted Rights

Details on restricted rights for government use of the product and documentation.

Introduction

Features Overview

Details on the hardware features of the DCX3510-M set-top.

Tuner Specifications

Information about the two all-digital 1 GHz video tuners.

Standard Audio/Video Features

Overview of standard audio and video capabilities and output options.

Standard DVR Functionality

Description of DVR capabilities like pause, rewind, fast-forward, and recording.

Standard Data Features

Details on integrated DOCSIS modem, FLASH memory, DRAM, USB, eSATA, and Ethernet.

Standard Miscellaneous Features

Overview of messaging, digital diagnostics, and front panel access features.

Getting Help

Contact information for the Motorola Technical Response Center (TRC).

Calling for Repairs

Information on how to contact authorized service centers for repairs.

Installation

Rear Panel Connectors

Detailed description of all connectors and ports on the rear panel.

M-Card Functionality

Importance and usage of the M-Card for viewing cable television programs.

Cold Reset Procedure

Steps to perform a cold reset on the DCX3510-M set-top.

Remote Control Cold Reset

Specific key sequence for performing a cold reset using the remote control.

Clearing the Hard Drive

Procedure to delete recorded programs from the hard drive before reinstallation.

Video Connection Options

Guidelines for choosing the best video connection for the home entertainment system.

Audio Connection Options

Options for connecting the DCX3510-M audio outputs to an A/V receiver.

Installation Overview

Step-by-step guide to determine connections and perform initial setup.

HDTV Single Connection

Steps for connecting DCX to HDTV using HDMI or IEEE-1394.

HDTV Separate Connections

Steps for connecting DCX to HDTV using DVI or Component Video.

A/V Receiver Audio Connection

Options for connecting audio outputs to an A/V receiver.

Connecting to SDTV

Steps for connecting DCX to a standard-definition TV.

Connecting to SDTV and VCR/DVD

Steps for connecting DCX to SDTV and VCR/DVD recorder.

Connecting A/V Receiver, SDTV, and VCR

Connecting DCX to A/V receiver, SDTV, and VCR simultaneously.

Connecting External eSATA Drive

Procedure for connecting an external eSATA DVR or hard drive.

Data Device Connections

Examples of data devices that can be connected to the DCX3510-M.

Data Features Overview

Information on high-speed data services like Internet access and IP telephony.

Remote Control Operational Check

Procedure to test communication and functionality of the remote control.

Configuring the User Settings

User Settings Menu Overview

Overview of the main User Settings menu and its options.

TV Type Setting

Allows specifying the style of television connected to the DCX3510-M.

HDMI/YPbPr Output Setting

Selects video format for HDMI and Component Video outputs.

4:3 Aspect Ratio Override

Selects video output format for SD programs when aspect ratio is not 16:9.

Native Mode Settings

Customizes native mode feature by selecting supported video formats.

Additional HDMI Settings

Advanced options for HDMI connection, including display mode and color space.

Closed Captions Control

Turns closed captions on or off for the program.

Additional Closed Caption Settings

Customizes appearance of closed captions, including font style, color, and size.

Subtitle and DVS Settings

Customizes subtitle language and turns descriptive video service on/off.

Advanced Audio/Video Settings

Customizes Dolby Volume and Video Sharpness features.

Front Panel Brightness

Adjusts the brightness level of the front panel display.

Restore All Defaults

Resets all User Settings to their default values.

Native Mode Settings Screen

Configures native mode operation for optimal video format matching.

Restore Default Native Settings

Restores native mode video format checklist to default configuration.

Additional HDMI Settings Screen

Configures advanced options for HDMI and DVI display devices.

Restore Default HDMI Settings

Restores HDMI/DVI settings to their default values.

Additional Closed Caption Settings Screen

Adjusts display options for closed caption legibility and services.

Restore Default CC Settings

Resets all Additional Closed Caption settings to default values.

Subtitle and DVS Settings Screen

Customizes language and appearance of subtitles and turns DVS on/off.

Restore Default Subt/DVS Settings

Resets all Subtitle and DVS settings to their default values.

Advanced Audio/Video Settings Screen

Customizes Dolby Volume and Video Sharpness for audio/video.

Graphics Overlaying the Video

Explanation of how the DCX3510-M generates graphics on screen.

Diagnostics

Using the Diagnostics

Steps to access and navigate the diagnostic menus on the DCX3510-M.

General Status Diagnostic

Diagnostic displaying system status information on OSD and front panel.

Purchase Status Diagnostic

Diagnostic displaying status of subscriber event purchases.

Out-Of-Band (OOB) Status

Diagnostic indicating the out-of-band control channel status.

Agile OOB Tuner Hunting

Manually selecting an OOB frequency for tuner hunting.

Manual OOB Frequency Selection

Detailed guide on how to manually select an OOB frequency.

In-Band Status Diagnostic

Diagnostic displaying status of the last attempted tuned channel.

Unit Address Diagnostic

Displays the unit address of the CableCARD if inserted.

Separable Security Diagnostic

Displays information on M-CARD and CableCARD Interface with the DCX.

Current Channel Status Diagnostic

Diagnostic displaying status of the last attempted channel tuned.

RF Modem (Upstream) Status

Displays the RF modem status if an RF modem is installed.

Code Modules Information

Information about firmware loaded in flash memory and non-volatile code versions.

Memory Configuration Diagnostic

Displays the DCX3510-M memory configuration.

Audio/Video Status Diagnostic

Displays information regarding audio and video content and settings.

Interface Status Diagnostic

Displays status of various interfaces when running in Thin Client.

DVR/Hard Drive Status Diagnostic

Displays the DVR and hard-drive status across three pages.

DOCSIS Status Diagnostic

Displays status information for the embedded cable modem (eCM).

Application Specific Information

Displays information about application servers.

Interactive Status Diagnostic

Describes interactive information displayed when Thin Client platform is running.

Connected Home Diagnostic

Displays connectivity and status of the Connect Home Network.

Troubleshooting

DCX3510-M Power Issues

Solutions for when the DCX3510-M fails to power on.

Remote Control Not Working

Troubleshooting steps if the remote control is not functioning correctly.

No Audio on Cable Channels

Solutions for issues with audio output when viewing cable channels.

No Surround Speaker Audio

Troubleshooting audio issues with surround sound speakers.

No Video on TV Screen

Solutions for cases where no video is displayed on the TV screen.

Missing Graphics or Guides

Troubleshooting when on-screen graphics or program guides are not visible.

No Closed Captions Display

Steps to resolve issues with closed captions not displaying.

Black Bars on Sides of Picture

Explanation and solutions for black bars on the sides of the picture.

Black Bars Above/Below Picture

Explanation and solutions for black bars above and below the picture.

Black Bars on All Sides

Troubleshooting black bars on all sides of the picture on a 16:9 TV.

Incorrect Color Display

Troubleshooting steps for incorrect color display on the TV.

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