33Troubleshooting
Note: To make any call, the phone must be connected to
a mobile voice network enabled for the region that you
are in.
Troubleshooting
we're here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Press and
hold Power , then touch Restart, or remove the back
cover and battery ("Assemble & charge" on page 3), then
replace and turn on your phone as usual.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/mydefymini, where you can
select from a number of customer care options. You can
also contact the Motorola customer support centre at
0870 9010 555 (United Kingdom) and 1850 909 555
(Ireland).
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