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Motorola DS6878 - User Manual

Motorola DS6878
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http://www.motorola.com/ds6878
SYMBOL DS6878
DS6878 PosterDS6878 Poster
BLACK
PANTONE 285
Perforation
1
2
3
4
1 2 3 4 5 6
POST IN WORK AREAPOST IN WORK AREA
Quick Start Guide
STEP 3 - CONNECT HOST INTERFACE
STEP 2 - CRADLE CABLE CONNECTION
See Product Reference Guide
for detailed information
NOTE: Cables may vary depending on configuration
For healthcare environments, use digital scanner p/n DS6878-HC2XXXBWR and cradle p/n CR0078-SC1009BWR
with ferrite on power supply (see Ferrite Installation instructions included in the box).
STEP 4 - SET UP INTERFACE (Scan Host Bar Codes)
Cradle Insertion
STEP 1 - BATTERY INSERTION
1 Scan Window
2 Scan Trigger
3 LED
4 Beeper
RS-232
USB
Keyboard Wedge
IBM 46XX
RS-232
Scan ONE of the bar codes below
USB
Scan ONE of the bar codes below
Keyboard Wedge
Scan bar code below
IBM 46XX
Scan ONE of the bar codes below
HID KEYBOARD EMULATION
IBM HAND-HELD USB
SNAPI WITH IMAGING
(For use with hands-free base only)
SNAPI WITHOUT IMAGING
(For use with hands-free base only)
ICL RS-232
NIXDORF RS-232 MODE A
NIXDORF RS-232 MODE B
FUJITSU RS-232
OPOS/JPOS
STANDARD RS-232
PORT 5B
PORT 9B
IBM PC/AT and IBM PC COMPATIBLE
PORT 17
Battery Connector Clips
Connect to
Appropriate Host
Power
Host
Host
(if required)
Power
123Scan
2
is an easy-to-use , PC-based
software tool that enables rapid and
easy customized setup via a bar code or
USB cable. For more information, visit:
http://www.motorola.com/123Scan
2
Power supply optional
123SCAN
2
Power

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Questions and Answers

  • R
    rhughesAug 20, 2025
    Why Motorola DS6878 decodes but doesn't transmit data?
    • K
      Krista NelsonAug 20, 2025
      If your Motorola Barcode Reader decodes the barcode but fails to transmit the data to the host, it might be due to several reasons: the scanner may not be programmed for the correct host type, the interface cable might be loose, the cradle might not be programmed for the correct host interface, or the scanner may not be paired to the host-connected interface. To resolve this, try the following: * Scan the appropriate host type programming bar code. * Ensure all cable connections are secure. * Check scanner host parameters or edit options. * Pair the scanner to the cradle by scanning the PAIR bar code on the cradle.
  • A
    Alejandro GonzalezAug 22, 2025
    How to fix Motorola Barcode Reader displaying scanned data incorrectly?
    • E
      ernestthomasAug 22, 2025
      If your host displays scanned data incorrectly when using a Motorola Barcode Reader, it could be due to several reasons. Ensure the proper host is selected by scanning the appropriate host type programming bar code. For RS-232 connections, verify that the scanner’s communication parameters match the host’s settings. If using a USB Keyboard (HID) or Keyboard Wedge configuration, make sure the system is programmed for the correct keyboard type and language, and turn off the CAPS LOCK key. Also, ensure editing options (e.g., ADF, UPC-E to UPC-A Conversion) are properly programmed. Check the scanner’s host type parameters or editing options to resolve the issue.
  • K
    Kelly WilliamsAug 25, 2025
    What to do if Motorola DS6878 emits laser but does not decode?
    • S
      Seth FieldsAug 25, 2025
      If your Motorola Barcode Reader emits the laser but doesn't decode the bar code, it could be due to several reasons: * The scanner might not be programmed for the correct bar code type. * The bar code symbol might be unreadable. * The distance between the scanner and the bar code might be incorrect. * The scan line might not be crossing every bar and space of the symbol. To resolve this, try the following: 1. Program the scanner to read the specific bar code type. 2. Scan test symbols of the same bar code type to determine if the bar code is defaced. 3. Adjust the distance between the scanner and the bar code. 4. Move the symbol until the scan line is within the acceptable aiming pattern.
  • A
    Andrea GordonAug 26, 2025
    Why Motorola DS6878 does nothing when trigger is pulled?
    • M
      molinamercedesAug 26, 2025
      If nothing happens when you pull the trigger on your Motorola Barcode Reader, it could be due to a few reasons: there may be no power to the scanner, the interface/power cables might be loose, or the scanner could be disabled. To troubleshoot: * Check the system power and reconnect the power supply if needed. Also, check the battery and ensure the end cap to the battery chamber is secured. * Check for loose cable connections and reconnect them. * If in Synapse or IBM-468x mode, enable the scanner via the host interface.
  • C
    Carrie WardAug 28, 2025
    How to fix Motorola DS6878 Barcode Reader battery requiring frequent charging?
    • J
      Jennifer ToddAug 28, 2025
      If your Motorola Barcode Reader battery requires frequent charging, the battery may need reconditioning. Restore the battery by performing a battery reconditioning cycle.
  • A
    Amanda WebbAug 29, 2025
    What does it mean when Motorola Barcode Reader emits four long low beeps?
    • K
      Kathleen DuffyAug 29, 2025
      Four long low beeps from your Motorola Barcode Reader indicate a transmission error was detected in a scanned symbol, causing the data to be ignored. This often occurs if the unit is not properly configured, so check the option settings. Alternatively, the scanner may be out of range, not paired to the cradle, or not connected to a remote Bluetooth device; move the scanner back into range or scan the PAIR bar code on the cradle. It can also mean that the transmitted data was not received by the cradle; check the host system for receipt of transmitted data, and if not received, re-scan the bar code.
  • S
    smithcynthiaAug 31, 2025
    Why Motorola DS6878 Barcode Reader emits five long low beeps after decoding?
    • C
      Christina TaylorAug 31, 2025
      If your Motorola Barcode Reader emits five long low beeps after decoding a barcode, it indicates a conversion or format error. This means the scanner’s conversion parameters are not properly configured, an ADF rule was set up with characters that can't be sent for the host selected, or a bar code was scanned with characters that can't be sent for that host. To resolve this, ensure the scanner’s conversion parameters are properly configured, change the ADF rule or switch to a host that supports it, or change the bar code to one compatible with the host.
  • D
    Daniel PetersonSep 2, 2025
    What does high/low beeps mean on Motorola DS6878?
    • J
      Justin BurnsSep 2, 2025
      The Motorola Barcode Reader emitting high/low beeps can indicate that the scanner is buffering Code 39 data or that a keyboard parameter is selected, which is normal. Alternatively, it could signal a Bluetooth disconnection event. To resolve a Bluetooth disconnection, move the scanner back into range of the remote device. In Master (SPP) mode, re-pair the scanner and cradle by scanning the PAIR bar code on the cradle and check cradle power. In Slave (SPP/HID) mode, reestablish the connection between the scanner and the remote device from the remote device side.
  • C
    Christopher ParsonsSep 4, 2025
    What to do if Motorola DS6878 Barcode Reader displays solid red LED for too long?
    • M
      Melissa HoganSep 4, 2025
      If your Motorola Barcode Reader displays a solid red LED for longer than 3 seconds when placed in the cradle, the battery may require pre-charge due to excessive discharge. Wait for the red LED to turn green, indicating that the scanner has begun normal charging. It is recommended to allow the battery to fully recharge.
  • G
    Gary GarnerSep 6, 2025
    Why laser aiming doesn't appear on Motorola DS6878?
    • R
      Raymond SandersSep 6, 2025
      If the laser aiming or illumination does not appear when the trigger is pulled on your Motorola Barcode Reader, it is likely due to no power to the scanner or loose interface/power cables. Check the battery and charging contacts, ensure that the end cap to the battery chamber is secured, and ensure all power and cable connections to the cradle are secure.

Summary

Scanner Hardware Setup

Battery Insertion

Instructions for inserting the scanner's battery pack.

Cradle Cable Connection

Steps to connect the scanner cradle to the host system.

Host Interface Configuration

Connecting Host Interfaces

Physical connection of the scanner to host types like RS-232, USB, IBM 46XX.

Setting Up Host Interface

Configuring the host interface by scanning specific bar codes.

Software Setup Tool

123 Scan² Software

Overview of the PC-based software for scanner setup and customization.

Scanner Status Indicators

Beeper Indications

Audible signals from the scanner indicating operational status.

LED Indications

Visual signals from the scanner's LEDs indicating status.

Troubleshooting Common Issues

Scanner Not Working

Steps to resolve issues when the scanner has no power.

Data Not Transmitting

Resolving problems where the scanner decodes but does not transmit data.

Bar Code Decoding Issues

Troubleshooting unreadable or incorrectly scanned bar codes.

Battery and Temperature Faults

Addressing low battery indications and battery temperature faults.

Ergonomic and Usage Recommendations

Optimum Arm Position

Recommended arm posture for comfortable scanner use.

Ergonomic Wrist and Body Posture

Advice on avoiding strain by maintaining proper wrist and body angles.

Advanced Scan Configuration

Radio Communications Host Types

Selecting the host type for radio-based scanner communication.

Enter Key Configuration

Adding an Enter key function after scanned data.

Tab Key Configuration

Adding a Tab key function after scanned data.

Factory Defaults and Battery Off

Resetting scanner to defaults or powering off for storage.

Motorola DS6878 Specifications

General IconGeneral
BrandMotorola
ModelDS6878
CategoryBarcode Reader
LanguageEnglish

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