Call Related Features Menu
Call Holding and Call Waiting Scenarios
The display will automatically change according to the status of
your current call (or calls) and will propose the option that you
are most likely to want. Press O to accept this option or press
M to scroll through the alternative options. By following this
procedure you will find that even the triple combination of an
active call, a held call, and a call waiting is easy to manage.
The following points summarise the more common situations:
• To end the active call, press O. If you have a call on hold it is
automatically connected.
• To put the active call on hold and make another call, press M
and select the Hold Call option, then press M again and
select the Make New Call option
1
.
• To put the active call on hold and reconnect a held call, press
M and then select the Switch Calls option.
• To accept a waiting call, press O. The active call will be
placed on hold. If you prefer to end the active call before
accepting the waiting call, press M and select the End
Active Call option, or End Held Call option as
appropriate.
• To reject a waiting call, press M and select the Reject
Call Waiting option (or simply press the C key).
1. A quicker method of making another call is to enter the number to be
called directly. As soon as you press the first digit, the display will
change to Call?. This will disappear three seconds after the last key
press, but if you press O before then, your phone will place the
current call on hold and attempt to call the number entered.
AIf you have an active call, a call on hold and a call waiting, you
cannot accept the waiting call until you end either the active
call or the held call.
Call Holding and Call Waiting Messages
During Call Holding and/or Call Waiting operations, your phone
may display one or more of the following messages:
Trying
A request to hold the active call, or swap the active call with a
held call, has been made.
or
A request to reconnect the held call has been made.
Hold Failed
The request to hold a call has been unsuccessful.
Cannot Hold Second Call
A call is already on hold, you cannot place two calls on hold at
the same time.
Reconnect Failed
The held call could not be made active again.
Busy Try Later
Your phone is still working on a previous command. Wait a
short time before repeating the command.
Anonymous
The person who is calling you has blocked their number from
appearing on your phone.
Unavailable
The network is unable to provide the caller’s number.
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