Motorola MC2100 - Four-Slot Spare Battery Charger; USB Activesync;Charge Cable

Maintenance & Troubleshooting 7 - 9
Four-slot Spare Battery Charger
USB ActiveSync/Charge Cable
Table 7-4 Troubleshooting the Four-slot Spare Battery Charger
Symptom Possible Cause Solution
Spare battery is not
charging (Spare
Battery Charging
LED does not light).
Charger is not
receiving power.
Ensure the power cable is connected securely to both the
charger and to AC power.
Spare battery is not
correctly seated.
Remove and re-insert the battery into the charger, ensuring it is
correctly seated.
Spare battery was
removed from charger
or charger was
unplugged from AC
power too soon.
Ensure charger is receiving power. Ensure the spare battery is
seated correctly. If a battery is fully depleted, it can take up to
five hours to fully recharge a battery.
Spare battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Table 7-5 Troubleshooting the USB ActiveSync/Charge Cable
Symptom Possible Cause Solution
MC21XX battery is
not charging (LED
Indicator does not
light).
Cable is not receiving
power.
Ensure the power cable is connected securely to both the
cable and to AC power.
No battery installed. Install battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC21XX is not fully
seated in the cable.
Remove and re-attach the MC21XX to the cable, ensuring it
is correctly seated.
During data
communication, no
data was
transmitted, or
transmitted data was
incomplete.
Cable removed from
MC21XX during
communication.
Reattach cable to MC21XX and retransmit.
Incorrect cable
configuration.
See the system administrator or refer to the MC21XX Series
MC21XX Integrator Guide.
Communication
software is not installed
or configured properly.
See the system administrator or refer to the MC21XX Series
MC21XX Integrator Guide.
RELIMINARY
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Battery is faulty.
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