• 10 •
PROBLEM POSSIBLE CAUSE SOLUTION
The red   Bad Battery LED  
is lit.
The battery voltage is still 
below 10V (for a 12V battery) 
or 5V (for a 6V battery) after 2 
hours of charging.
(or)
In maintain mode, the output 
current is more than 1.5A for 
12 hours.
Desulfation was unsuccessful.
Lack of progress is detected 
and battery voltage is below 
14.2V (for a 12V battery) or 
7.1V (for a 6V battery). 
 
The battery’s initial voltage 
is below 12.2V (for a 12V 
battery) or 6.1V (for a 6V 
battery) and the total input is 
less than 1.5 Ah.
The battery voltage drops 
to below 12.2V (for a 12V 
battery 
or 6.1V (for a 6V battery) in 
Maintain Mode.
The battery may be defective. 
Make sure there are no 
loads on the battery. If there 
are, remove them. If there 
are none, have the battery 
checked or replaced. 
The battery may be defective. 
Have battery checked or 
replaced.
The battery may be 
overheated. If so, allow the 
battery to cool. The battery 
may be too large or have a 
short circuit. Have battery 
checked or replaced.
The battery capacity is too 
low, or the battery is too old. 
Have it checked or replaced.
The battery won’t hold a 
charge. May be caused by 
a drain on the battery or the 
battery could be bad. Make 
sure there are no loads on the 
battery. If there are remove 
them. If there are none, 
have the battery checked or 
replaced.
14. BEFORE RETURNING FOR REPAIRS
If these solutions do not eliminate the problem,  
or for more information about troubleshooting,  
contact customer service for assistance:
Email: services@schumacherelectric.com
www.MotorolaHome.com
Or call 1-833-334-9925