A - 2 REPLACEMENT PARTS & KITS
SERVICE INFORMATION
Europe, Middle East and Africa Region
European Radio Support Centre (ERSC)
Motorola European Radio Support Centre is available at:
Motorola European Radio Support Centre ERSC
Tel.: +49 (0)30 6686 1555
Fax: +49 (0)30 6686 1579
Am Borsigturm 130
13507 Berlin
Germany
EMEA Systems Support Centre (ESSC)
The Systems Support Centre is available at:
Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola Radio
Aftermarket and Accessory Division (AAD). If no part number is assigned, the part is not normally
available from Motorola. If a parts list is not included, this generally means that no user-serviceable
parts are available for that kit or assembly.
Note on this digital Tetra Terminal: The CPS has no capability to tune the terminal. Tuning the
terminal can only be performed at the factory or at the appropriate Motorola Repair Centre.
Components replacement can affect the terminal tuning and must only be performed by the
appropriate Motorola Repair Centre.
Parts identification and ordering
Request for help in identification of non-referenced spare parts should be directed to the Customer
Care Organization of Motorola’s local area representation. Orders for replacement parts, kits and
assemblies should be placed directly on Motorola’s local distribution organization or via the Extranet
site Motorola Online at: http://motorola.com/emeaonline .
EMEA Test Equipment Support
Information related to support and service of Motorola Test Equipment is available by calling the
Motorola Test Equipment Service in Germany at +49 (0) 6128 702179, Telefax +49 (0) 6128
951046, through the Customer Care Organization of Motorola’s local area representation, or via the
Internet at: http://www.gd-decisionsystems.com/cte/ .
Telephone: +44 (0) 1256 484448
E-mail: ESSC@motorola.com
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