1-2 Related Documents
1.3 Related Documents
The following documents are directly related to the use and maintainability of this product.
1.4 Technical Support
Technical support is available to assist the dealer/distributor and self-maintained customers in
resolving any malfunction which may be encountered. Initial contact should be by telephone to
customer resources wherever possible. When contacting Motorola technical support, be prepared to
provide the product model number and the unit’s serial number. The contact locations and telephone
numbers are located in the Basic Service Manual listed under the Related Documents paragraph of
this chapter.
1.4.1 Piece Parts Availability
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, and it is not identified as “Depot ONLY”, the
part is available from Motorola Accessories and Aftermarket Division (AAD). If no part number is
assigned, the part is not normally available from Motorola. If the part number is appended with an
asterisk, the part is serviceable by a Motorola depot only. If a parts list is not included, this generally
means that no user-serviceable parts are available for that kit or assembly.
Title Part Number
Service Manual, Basic, Engl, NA
Service Manual, Basic, Engl, LA
Service Manual, Basic, Span
Service Manual, Basic, Port
Service Manual, Detailed, Engl
Service Manual, Detailed, Span
Service Manual, Detailed, Port
68P81094C00
68P81094C01
68P81094C02
68P81094C03
68P81094C21
68P81094C22
68P81094C23
Parts Order Entry
7:00 A. M. to 7:00 P. M. (Central Standard
Time)
Monday through Friday (Chicago, U. S. A.)
To Order Parts in the United States of
America:
1-800-422-4210, or 847-538-8023
1-800-826-1913, or 410-712-6200 (U. S.
Federal Government)
TELEX: 280127
FAX: 1-847-538-8198
FAX: 1-410-712-4991 (U. S. Federal Gov-
ernment)
(U. S. A.) after hours or weekends:
1-800-925-4357
To Order Parts in Latin America and the
Caribbean:
Please send an email to:
latech1@email.mot.com
Accessories and Aftermarket Division
(United States and Canada)
Attention: Order Processing
1313 E. Algonquin Road
Schaumburg, IL 60196
Accessories and Aftermarket Division
Attention: Latin America and Caribbean
Order Processing
1313 E. Algonquin Road
Schaumburg, IL 60196
Parts Identification
1-847-538-0021 (Voice)
1-847-538-8194 (FAX)
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