150
Troubleshooting
The following refer to specific problems:
Is the other
party unable
to hear you?
Make sure that your antenna is
fully extended and that your
phone is not muted. Press
UNMUTE
(
+
) if necessary to
unmute the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Has the phone
been
damaged,
dropped, or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Was a
non-Motorola
battery or
battery
charger used?
Problem Solution
My phone was
stolen. To
whom should I
report this?
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password.
See page 145.
Question Answer
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