151
Troubleshooting
I pressed the
power key, but
nothing
happened.
Be sure to press and hold
P
(the
power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed. See
page 17.
The display
says:
Enter
Unlock Code
.
How do I
unlock my
phone?
Enter the factory-preset unlock
code (1234), or the last four digits
of your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).
My phone
asks for an
unlock code
when I try to
open a feature.
The application you want is
locked. If you do not know the
unlock code, see page 145.
My phone
does not ring.
If you see
t
or
y
in the
display, then the ringer is turned
off. See page 101.
Also, the ringer may be set to
Silent
even though your phone is
set to an audible ring style. See
page 101.
Problem Solution
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