156
Troubleshooting
My phone 
beeped when I 
attached the 
data cable, but 
my data and 
fax 
applications 
don’t work. 
You must be in an area with digital 
coverage. Check your phone’s 
display for the digital signal 
indicator (
F
).
Some wireless networks may not 
support data or fax transmission. 
If you see the digital indicator, but 
you are roaming on an unfamiliar 
network, this may be the case.
Also, remember that data and fax 
transmission usually requires a 
subscription. Call your service 
provider for more information.
When sending 
data with the 
data cable, 
why does the 
computer 
show a 
connection 
rate of 19200 
Kbps? 
19200 Kbps is the data transfer 
rate of the connection between 
your computer and the phone. 
The rate of the connection 
between your phone and the 
network is displayed on your 
phone, and will be either 14400 or 
9600 Kbps.
I can’t end my 
data call by 
closing the 
application on 
my computer. 
What can I do? 
Try pressing on your phone. Or try 
disconnecting the cable or turning 
off the phone. If possible, always 
close the connection through your 
computer, as these alternative 
methods may disrupt the 
application on your computer.
Problem Solution