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battery issues arise from improper handling of 
batteries, and particularly from the continued use of 
damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, 
or otherwise attempt to change the form of 
your battery.
• Don’t let the phone or battery come in 
contact with water.
 Water can get into the 
phone’s circuits, leading to corrosion. If the 
phone and/or battery get wet, have them 
checked by your carrier or contact Motorola, 
even if they appear to be working properly.
• Don’t allow the battery to touch metal 
objects.
 If metal objects, such as jewelry, stay 
in prolonged contact with the battery contact 
points, the battery could become very hot.
• Don’t place your battery near a heat 
source.
 Excessive heat can damage the 
phone or the battery. High temperatures can 
cause the battery to swell, leak, or 
malfunction. Therefore:
•
Do 
not
 dry a wet or damp battery with an 
appliance or heat source, such as a hair 
dryer or microwave oven.
•
Avoid leaving your phone in your car in 
high temperatures.
DOs
• Do avoid dropping the battery or phone.
 
Dropping these items, especially on a hard 
surface, can potentially cause damage.
• Do contact your service provider or 
Motorola if your phone or battery has been 
damaged from dropping or high 
temperatures.