4. Remove the camera from your APP, reset the device and then re-add it.
5. Check if the device firmware and App are the latest versions.
Q: How to reduce the frequency of receiving alarm information?
A: 1. If the phone receives alarm messages too frequently, it is recommended
to lower the motion detection level or set the alarm area.
2. If you find that there are no moving objects in the alarm picture, the phone
frequently receives, it may be due to factors such as changes in light and
shadow in the motion detection range, it is recommended to lower the
motion detection level or set the alarm area.
Q: Why did my APP crash?
A: 1. The system version of your phone is too high or too low.
2. Download a Mubview App in the application store again.
3. Rscan the QR code on the manual to download Mubview App.
Q: Why unable to play local history replay?
A: 1. Check the status of the SD card in 'Settings' to ensure that the Micro SD
card has been successfully recognized.
2. Reinsert the Micro SD card.
3. Format the Micro SD card in App.
4. Replace the Micro SD card.
If you have other problems, please email us for better solution, before
returning the product to Amazon.
Email: support@mubview.com
support@mubview.com
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