support@mubview.com
Note:
* When connect camera to Wi-Fi, make sure that the indicator light is flashing
slowly in red. If not, please reset the camera (press and hold the RESET button
for 4-5 seconds until the light turns red and blinks.)
* Make sure your accountant password is correct. ( the password of the
Wi-Fi cannot include single quote, underline, space and virgule / ).
* In general, the router has a connection limit. Once the devices number exceeds
the limit, other devices will fail to connect to the router.
* After checking the above information, if the camera still cannot connect to WiFi,
please try to re-download the App, reset the camera and restart the router, and
then add the camera in App again.
* If you tried all the steps, but still had no luck, please email us for support:
support@mubview.com.
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