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Tami HillJul 28, 2025
What to do if wsems fails to connect to ThingWorx Platform on Multitech Gateway?
- RRonald HarmonJul 28, 2025
If the wsems fails to connect to the ThingWorx Platform on your Multitech Gateway, first, ensure the device has a valid internet connection by using the 'ping 8.8.8.8' command. Next, verify that the wsems is executable and check for error messages related to your installation. Confirm the configuration parameters in config.json are correct, paying attention to syntax. If connection issues persist, try connecting to a ThingWorx Platform instance on the local machine before attempting an internet connection.