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The counter will beep and stop counting when a half bill is detected,
and an ‘H’ message will be displayed. To clear the error, all bills must be
removed from the stacker. The screen will automatically be reset.
All bills in the stacker must then be place back in the hopper and recounted.
The IMC51 utilizes a self-checking system that alerts you in rare cases when
several notes pass through the counting mechanism at once.
The counter will beep and stop counting when a chain note is detected,
and a ‘C’ message will be displayed. To clear the error, all bills must be
removed from the stacker. The screen will automatically be reset.
All bills in the stacker must then be placed back in the hopper and
recounted.
Power off, press “VAL” “START” 2 buttons at the same time and then turn
on machine, when the external display show “DEFAU”, it means machine
restore to factory settings.
The description of the error codes and the related handling methods are
shown in table 6-1.
5.4. Chain Note Detection
6.0. Maintenance and Troubleshooting
6.1. Factory Setting
6.2. Error Code and Solution
Error code
A Fake note detected by UV
Remove the fake note from the
stacker, press “RESTART” to continue
C
Chain note or different
width note detected
Remove the suspicious note from the
stacker, press “RESTART” to continue
E
Double note detected
by IR
Remove the double note from the
stacker, press “RESTART” to continue
F
Detection of incorrectly
placed bills at an angle
Remove the bill and press “RESTART”
to continue
H Half note detected
Remove the half note from the
stacker, press “RESTART” to continue
FE1
Problem with hopper
sensor Problem with
the UV sensor
Clean the sensor or replace it Clean
the sensor or replace it
FE2
Problem with left
counting sensor
Clean the sensor or replace it
FE3
Problem with right
counting sensor
Clean the sensor or replace it
FE9 Problem with MG sensor Replace the MG sensor
FEA Problem with UV sensor Replace the UV sensor
b Fake note detected by MG
Remove the fake note from the
stacker, press “RESTART” to continue
Reason Solution
When banknote feeding is unsmooth or banknote counting is inaccurate,
it can be solved by adjusting the vertical adjusting screw as well as the
gap between the resistance rubber and rubber wheel. Then you can put in
a banknote and hold, if you feel the pull, the machine is workable.
6.3. Hopper Plate Adjustment
Generally speaking, most of the above errors be caused by dust or dirt
inside of the machine, so keeping the machine clean is highly
recommended.
Table 6-1 Error Code
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