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Step1:
Step2:
Step3:
Step1:
Step2:
Step3:
try to obtain cash this way.
Never refund more than the original
transaction amount.
From the home screen, press the
menu button from the keyboard in order
to enter the Transaction type menu. Select
REFUND by pressing key (2) and confirm
with the green key ( ENTER). The D210c
terminal will display the REFUND screen.
Type in the amount of the refund transaction and press the green key
( ENTER) to confirm. Present the customer card to the terminal either via
the Magnetic Stripe, Chip or contactless reader.
Ask your customer to Enter PIN code where required.
Last transaction void
From the home screen, press the
menu button from the keyboard in order
to enter the Transaction type menu. Select
Last Transaction Void by pressing key (3)
and confirm with the green key
( ENTER). The D210c terminal will
display the Last Transaction void screen
showing the amount of your last transaction.
Confirm by pressing the green key ( ENTER) if you want to proceed.
Ask your customer to Enter PIN code where required.
If there is no previous successfully processed transaction or it has been
voided, the D210c terminal will display an error message “No transaction
found”.
If the transaction is declined with a “Transaction is not permitted” message,
then take into account that this type of transaction is forbidden for the
particular D210c device.
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EN 18|
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