Page 23 www.NabcoEntrances.com 04-24-08
U30 Electrical Installation Manual
NABCO ENTRANCES Return Policy
If it is necessary to return a malfunctioning unit to NABCO, please use the following guidelines.
Return Material Tags (RMT) are to be used for in and out of warranty materials. The RMT is also used for repair
and return as well as return for credit transactions. An RMT must accompany all returned items.
Complete one RMT for each items that will be returned. The following information should be recorded on the tag:
• Serial No. or Part No. – Serial numbers for electronic components are stamped, engraved or printed on
stickers and located on the component. Non-electrical parts usually do not have serial numbers.
• Part Name (description)
• Exp. Date – Expiration dates for electronic components are stamped, engraved or printed on stickers and
located on the component. Non-electrical parts usually do not have expiration dates. For “Warranty claims of
non-electrical parts”, please include a photocopy of the original NABCO invoice the part was purchased on.
• Date Returned – The fate that the part is returned to NABCO Entrances INC.
• Requested Repair and Return Action – Specify in/out warranty for R&R, Exchange, or in warranty for
credit. For requests for credits, please write the number of the invoice you want credited.
• Distributor Name
• Date of Installation
• Installed at Job
• Describe part problem
The RMT tag is printed in triplicate. Please keep the top copy of the tag for your returns. Send the remaining two
copies along with the part to the attention of the Repair and Return Department at NABCO ENTRANCES. Please
remember to package the parts properly. Ship the parts freight prepaid. Collect shipments will be refused. If inquir-
ing on the returned part, please use the RMT number associated with that part.
NABCO ENTRANCES Standard Term & Conditions and Warranty govern all returned items. These are provided in
detail in the Terms & Conditions section of NABCO ENTRANCES Price Book. If you have any questions on
warranty or the use of the RMT tags, please call NABCO’s Customer Service Department toll free at 1-877-
NABCO WI (1-877-622-2694).
F. Return Policy
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