NAD M15 HD - REFERENCE; Troubleshooting

CONDITION POSSIBLE CAUSES POSSIBLE SOLUTIONS
No sound from all channels. • AC power unplugged. • Check AC cable connection and outlet.
• Power not switched on.
• Outlet has no power.
No sound from some channels. • Faulty/missing cables. • Check cables.
• ’Speaker Conguration’ channel (s) set to
“OFF”.
• Check ‘Speaker Conguration’ menu.
• Power-amp connections faulty. • Check power amplier and cabling.
No sound from surround channels. • No surround listening mode is engaged. • Select appropriate listening mode.
• Surround-channels set to “OFF” on ‘Speaker
Conguration’ menu.
• Correct ‘Speaker Conguration’ or ‘Speaker
Levels’ settings.
• Surround-channels level set too low on
‘Speaker Levels’ menu.
No sound from Subwoofer. • Subwoofer is o, not powered or improperly
connected.
• Power-up subwoofer, check Sub’s AC outlet
or check connections.
• Subwoofer set to “OFF” on ‘Speaker
Conguration’ menu.
• Correct ‘Speaker Conguration’ or ’Speaker
Levels’ settings.
• Sub level set too low on ‘Speaker Levels’
menu.
No sound from Center channel. • Source is a 2/0 (etc.). Dolby Digital or DTS
recording without center channel.
• Play a known 5.1-channel recording or select
Dolby Pro Logic IIx Music mode.
• Center set to “OFF” on ‘Speaker Conguration’
menu.
• Correct ‘Speaker Conguration’ or ‘Speaker
Levels’ settings.
• Center level set too low on ‘Speaker Levels’
menu.
No Dolby Digital/DTS. • Source’s digital output is not connected to a
M15 HD digital input.
• Check connections.
• Source component not congured for
multichannel digital output.
• Check source component setup.
M15 HD does not respond to HTRM remote. • Batteries are at or incorrectly inserted. • Check batteries.
• IR transmitter window on remote or IR A/V
Receiver window on M15 HD is obstructed.
• Check IR windows and ensure clear line-of-sight
from remote to M15 HD.
• M15 HD front panel is in very bright sunlight
or ambient light.
• Reduce sunlight/room lighting.
M15 HD does not respond to front panel
commands or remote control.
• Microprocessor error. • Power-down the M15 HD via the rear panel
Power switch and unplug it from the AC outlet.
• M15 HD may have over heated. • Wait ve minutes, re-connect and power up.
• 12V TRIGGER IN/OUT is set to AUTO position. • Switch 12V TRIGGER IN/OUT to OFF position.
Factory defaults for 120V version only : Press simultaneously Source + Tone Defeat
Factory defaults for 230V version only : Press simultaneously Source + Tone Defeat
REFERENCE
TROUBLESHOOTING
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