NAD M17 - REFERENCE; Troubleshooting Common Issues

CONDITION POSSIBLE CAUSES POSSIBLE SOLUTIONS
Cannot power up M17, always at standby
mode.
• +12V TRIGGER IN (OFF/AUTO) switch is set to AUTO. • Set +12V TRIGGER (OFF/AUTO) switch
to OFF.
• With +12V TRIGGER IN (OFF/AUTO) switch set to
AUTO, “Auto Trigger In” at “Trigger Setup” menu is set
to “Main” or “All”.
• Set “Auto Trigger In” to Zone 2, Zone 3
or Zone 4.
No sound from all channels. • AC power unplugged. • Check AC cable connection and outlet.
• Power not switched on.
• Outlet has no power.
No sound from some channels. • Faulty/missing cables. • Check cables.
• “Speaker Conguration” channel (s) set to “OFF”. • Check “Speaker Conguration” menu.
• Power-amp connections faulty. • Check power amplier and cabling.
No sound from surround channels. • No surround listening mode is engaged. • Select appropriate listening mode.
• Surround-channels set to “OFF” on “Speaker
Conguration” menu.
• Correct “Speaker Conguration” or
“Speaker Levels” settings.
• Surround-channels level set too low on “Speaker
Levels” menu.
No sound from Subwoofer. • Subwoofer is o, not powered or improperly
connected.
• Power-up subwoofer, check Sub’s AC
outlet or check connections.
• Subwoofer set to “OFF” on “Speaker Conguration”
menu.
• Correct “Speaker Conguration” or
“Speaker Levels” settings.
• Sub level set too low on “Speaker Levels” menu.
No sound from Center channel. • Source is a 2/0 (etc.). Dolby Digital or DTS recording
without center channel.
• Play a known 5.1-channel recording or
select Dolby Pro Logic IIx Music mode.
• Center set to “OFF” on “Speaker Conguration” menu. • Correct “Speaker Conguration” or
“Speaker Levels” settings.
• Center level set too low on “Speaker Levels” menu.
No Dolby Digital/DTS. • Source’s digital output is not connected to a M17
digital input.
• Check connections.
• Source component not congured for multichannel
digital output.
• Check source component setup.
M17 does not respond to HTRM 2 remote. • Batteries are at or incorrectly inserted. • Check batteries.
• IR transmitter window on remote or IR A/V Receiver
window on M17 is obstructed.
• Check IR windows and ensure clear line-
of-sight from remote to M17.
• M17 front panel is in very bright sunlight or ambient
light.
• Reduce sunlight/room lighting.
REFERENCE
TROUBLESHOOTING
35
ENGLISHFRANÇAISESPAÑOLITALIANODEUTSCHNEDERLANDSSVENSKAРУССКИЙ