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Napoleon Altitude AX36NTE - User Manual

Napoleon Altitude AX36NTE
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FRENCH
PG. 21
W415-1939 / A / 05.07.19
Altitude™ X Series
(AX42 illustrated)
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency, or the supplier.
WARNING
!
ENGLISH
For indoor use only
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
OWNER’S MANUAL
SAFETY INFORMATION
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com

Table of Contents

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Questions and Answers

  • J
    Jennifer RodriguezAug 9, 2025
    Why are the flames too large on my Napoleon Indoor Fireplace?
    • G
      Gerald Carlson DDSAug 9, 2025
      If the flames on your Napoleon Indoor Fireplace are consistently too large or too small, and carboning occurs, there may be a blockage in the vent. Remove any blockage present. In very cold conditions, ice may build up on the terminal; remove it as needed. To prevent recurrence, wrap vent lengths in unheated spaces (attics, garages, crawl spaces) with an insulated mylar sleeve. Another cause may be incorrect installation. Refer to the venting section to ensure it's correctly installed.
  • B
    Brian ReidAug 25, 2025
    What to do if my Napoleon Indoor Fireplace is over-fired?
    • M
      Mary BrownAug 25, 2025
      If your Napoleon Indoor Fireplace is over-fired or under-fired, check the pressure readings. Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. The gauge should read as described on the chart. Ensure the main burner is operating on 'HI'. Outlet pressure can be checked the same way using screw (B). The gauge should read as described on the chart. Ensure the main burner is operating on 'HI'. After taking pressure readings, be sure to turn screws clockwise firmly to reseal. Do not over torque.

Napoleon Altitude AX36NTE Specifications

General IconGeneral
Product NameNapoleon Altitude AX36NTE
CategoryIndoor Fireplace
TypeDirect Vent Gas Fireplace
Fuel TypeNatural Gas or Propane
VentingDirect Vent
Ignition TypeElectronic Ignition
Remote ControlYes
EfficiencyUp to 85% (LP)
Finish OptionsBlack

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