Napoleon Altitude AX36PTE User Manual

FRENCH
PG. 21
W415-1939 / A / 05.07.19
Altitude™ X Series
(AX42 illustrated)
- Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
- Installation and service must be performed by a qualifi ed installer, service agency, or the supplier.
WARNING
!
ENGLISH
For indoor use only
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
OWNER’S MANUAL
SAFETY INFORMATION
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com

Napoleon Altitude AX36PTE Specifications

General

Type	Direct Vent Gas Fireplace
Fuel Type	Natural Gas or Propane
Log Set	Included
Ignition	Electronic
Warranty	Limited Lifetime Warranty

Summary

SAFETY INFORMATION

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

WHAT TO DO IF YOU SMELL GAS

Instructions on immediate actions to take if a gas leak is detected, including contacting authorities.

SAFETY INFORMATION

General Safety Warnings

Covers appliance hot surfaces, modifications, operating instructions, flammable materials, and children's safety.

Appliance Operation and Maintenance Safety

Guidance on safe operation, servicing, ventilation, and component handling.

GETTING TO KNOW YOUR APPLIANCE

Control Access

Details on how to access appliance controls by removing protective barriers.

Rating Plate Information

Information on locating and understanding the appliance's rating plate.

OPERATING YOUR APPLIANCE

Initial Transmitter & Battery Holder Setup

Steps to initialize the remote control transmitter and battery holder for initial use.

Appliance Operation and Burn-In

Instructions on how to turn the appliance on and perform the initial burn-in process.

REMOTE CONTROL LAYOUT

General Transmitter Layout Overview

Diagram and explanation of the remote control's buttons and display features.

Temperature Display Settings

How to view and change the temperature display between Fahrenheit and Celsius.

WELCOME AND DEALER INFORMATION

Welcome Message

A welcoming message from Napoleon regarding their products and quality.

Dealer & Installation Details

Section for filling in dealer and customer details, and appliance installation information.

GETTING TO KNOW YOUR APPLIANCE

Appliance Components Overview

Identifies key components of the appliance, including safety barrier, trims, glass, and burner.

Hot Glass Safety Barrier Warning

Warning about hot glass and the need for a safety barrier to prevent burns.

GETTING TO KNOW YOUR APPLIANCE

Control Access Details

Accessing controls via safety barrier, glass door, and door trims removal.

Rating Plate Specifications

Detailed illustration and specifications from the appliance's rating plate.

OPERATING YOUR APPLIANCE

Initial Transmitter & Battery Holder Setup

Detailed steps for synchronizing the remote control transmitter and battery holder.

Appliance Operation and Burn-In

Instructions for turning the appliance on, including the initial burn-in process.

REMOTE CONTROL LAYOUT

General Transmitter Layout Overview

Overview of remote control functions: power, lock, battery, temperature, flame, blower, light, CPI mode.

Temperature Display Settings

Instructions on how to change temperature display units from Fahrenheit (°F) to Celsius (°C).

REMOTE CONTROL LAYOUT

Flame Height Adjustment

How to adjust the flame height using the up/down arrow keys on the remote control.

Blower Speed Control

Instructions for controlling the fan speed using the remote control.

Night Light Dimmer Control

How to adjust the intensity of the night light feature using the remote control.

Power Failure Operation

How the appliance operates during a power failure using receiver batteries.

CPI/IPI Pilot Mode Selection

Guidance on switching between Continuous Pilot (CPI) and Intermittent Pilot (IPI) modes.

REMOTE CONTROL LAYOUT

eFIRE Controller Application Usage

Information on using the Bluetooth™™ enabled eFIRE mobile application for fireplace control.

Low Battery Indicator and Handling

How to identify and address low battery warnings for the remote control and receiver.

Battery Holder & Backup Installation

Location and installation of the battery holder for programming and backup power.

CLEARANCES AROUND APPLIANCE

Wall Penetration Installation Warning

Warning against screwing into hidden components behind the wall during installation.

Heat Clearance Above Appliance

Guidance on heat clearances above the appliance for mounting TVs or sensitive objects.

Object Placement Above Appliance

Warning against placing combustible objects in the area above the appliance due to heat.

CLEARANCES AROUND APPLIANCE

Flush Installation Clearances

Diagram showing clearances for flush installations, with or without a mantel.

Recessed Installation Clearances

Diagram showing clearances for recessed installations, with or without protrusions.

Mantel Installation Clearances

Diagram showing clearances for installations with a mantel.

TV Clearance Considerations

Important notes regarding TV clearances and temperature validation during installation.

MAINTENANCE

General Maintenance Safety Precautions

Safety precautions before servicing, including turning off power and cooling the appliance.

Recommended Maintenance Practices

DOs and DON'Ts for cleaning, servicing, and maintaining the appliance area.

Cleaning the Appliance Glass

Instructions for cleaning the appliance glass, including warnings and recommended cleaners.

MAINTENANCE

Care of Plated Parts

How to clean and maintain plated surfaces on the appliance to prevent blemishes.

Safety Barrier Removal Procedure

Procedure for safely removing the safety barrier, with associated warnings.

Firebox Glass Door Removal

Step-by-step instructions for removing the firebox glass door for cleaning or service.

REPLACEMENT PARTS

Ordering Replacement Parts Process

Information required for ordering replacement parts and warranty claims, including delivery times.

Part Identification and Availability

Details on part numbers, descriptions, availability, and potential changes.

AX36 ACCESSORIES

AX36 Finishing Trims and Fronts

Available finishing trims and Zen fronts (Black, Charcoal) for the AX36 model.

AX36 Decorative Panel Options

Decorative brick and porcelain reflective panels for the AX36 model.

AX42 ACCESSORIES

AX42 Finishing Trims and Fronts

Available finishing trims and Zen fronts (Black, Charcoal) for the AX42 model.

AX42 Decorative Panel Options

Decorative brick and porcelain reflective panels for the AX42 model.

TROUBLESHOOTING

Flame and Pilot System Issues

Solutions for flame appearance, pilot not lighting, or gas supply problems.

Remote Control and Battery Troubleshooting

Troubleshooting for remote control, battery holder, synchronization, and range errors.

Appliance Operation and Functionality Issues

Addressing issues like door open, no power, aggressive flames, or unresponsive functions.

WARRANTY

Napoleon Lifetime Limited Warranty Details

Details of the lifetime limited warranty covering combustion chamber, burner, logs, glass, and other components.

Warranty Conditions and Limitations

Conditions, limitations, exclusions, and responsibilities related to the Napoleon warranty.