Napoleon Altitude X Series User Manual (English)

Other manuals for Napoleon Altitude X Series

Questions and Answers:

M
Mary FoxJul 25, 2025
Why are the flames too large on my Napoleon Altitude X Indoor Fireplace?
- R
  Ryan HobbsJul 25, 2025
  If the flames on your Napoleon Indoor Fireplace are consistently too large or too small, and carboning occurs, there may be a blockage in the vent. Remove any blockage present. In very cold conditions, ice may build up on the terminal; remove it as needed. To prevent recurrence, wrap vent lengths in unheated spaces (attics, garages, crawl spaces) with an insulated mylar sleeve. Another cause may be incorrect installation. Refer to the venting section to ensure it's correctly installed.
B
Barbara AlexanderAug 1, 2025
What to do if my Napoleon Altitude X Indoor Fireplace is over-fired?
- K
  Kenneth KellyAug 1, 2025
  If your Napoleon Indoor Fireplace is over-fired or under-fired, check the pressure readings. Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. The gauge should read as described on the chart. Ensure the main burner is operating on 'HI'. Outlet pressure can be checked the same way using screw (B). The gauge should read as described on the chart. Ensure the main burner is operating on 'HI'. After taking pressure readings, be sure to turn screws clockwise firmly to reseal. Do not over torque.
W
William HartAug 9, 2025
What to do if my Napoleon Altitude X Indoor Fireplace is over-fired or under-fired?
- B
  Beth WilliamsAug 9, 2025
  If your Napoleon Indoor Fireplace is over-fired or under-fired, check the pressure readings. You can check the inlet pressure by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. Ensure that the main burner is operating on ‘HI’. The outlet pressure can be checked the same way using screw (B). After taking pressure readings, turn the screws clockwise firmly to reseal, but do not over torque.
M
Marilyn CarpenterAug 17, 2025
Why is the flame on my Napoleon Altitude X Indoor Fireplace blue and lazy?
- C
  cannondeniseAug 17, 2025
  If the main burner flame is blue, lazy, and transparent, remove any blockage. In very cold conditions, ice may build up on the terminal and should be removed as needed. Also, refer to the venting section to ensure correct installation.

Napoleon Altitude X Series Specifications

General

Fuel Type	Natural Gas or Propane
Vent Type	Direct Vent
Warranty	Limited Lifetime Warranty
Glass Type	Ceramic Glass
Fireplace Location	Indoor
Ignition System	Electronic Ignition
Control Type	Remote Control
Dimensions	Varies by model (refer to specific model specs)
Viewing Area	Varies by model (refer to specific model specs)
Venting	Direct Vent
Log Set	Optional