To Next PageTo Next PageWhat to do if my Napoleon Indoor Fireplace keeps shutting off?
Your appliance (LV models equipped with DHC or LVX models) is fitted with a safety switch that shuts your appliance off in the event that your fireplace and/or enclosure are reaching unsafe operating temperatures. Contact a qualified technician.
Why do I smell exhaust fumes from my Napoleon Indoor Fireplace and get headaches?
If you smell exhaust fumes or experience headaches while using your Napoleon Indoor Fireplace, it could be due to the appliance spilling. Check all seals to ensure they are intact. Also, ensure that exhaust isn't re-entering the room through an open door or window.
What to do if pilot lights, but burner will not turn on in Napoleon GX36NTR-1?
If the pilot light is on but the burner won't turn on in your Napoleon Indoor Fireplace, inspect all wires to ensure they have good, tight connections and are installed exactly as specified. Also, inspect the wiring harness and verify that it is tightly connected to the module and that all wires are connected in the right order. Refer to the 'WIRING DIAGRAM' section for guidance.
Why does the main burner go out but pilot stays on in Napoleon GX36NTR-1?
If the main burner goes out but the pilot stays on in your Napoleon Indoor Fireplace, first, try turning up the pilot flame, as it might not be large enough or engulfing the thermopile. If that doesn't work, consider replacing the pilot assembly. Also, check the thermopile connection to the valve, clean it, and reconnect it. If the problem persists, the thermopile or valve may need replacement.
How to fix a Napoleon GX36NTR-1 when the pilot will not light?
If the pilot light will not light on your Napoleon Indoor Fireplace, verify the sensor and ignitor wires are correctly connected to the module, ensuring they are not reversed. Check for any loose connections, electrical shorts, or grounding to metal objects. If these steps don't resolve the issue, turn the ON/OFF switch to “OFF,” remove the igniter wire, and test the ignitor terminal for a spark. Also, ensure the spark gap is 1/8” (3.2mm) and that the transformer is correctly installed and providing between 6.2 and 7.0 volts A.C. If power is off, check the batteries. Remove and reinstall the wiring harness, troubleshoot with a simple ON/OFF switch, and ensure the valve and pilot assemblies are properly grounded.
Why does my Napoleon GX36NTR-1 Indoor Fireplace spark and pilot lights, but main burner won't light?
If your Napoleon Indoor Fireplace continues to spark and the pilot lights, but the main burner doesn't ignite, check for short or loose connections in the sensor rod, ensuring they are tight and not grounding out to any metal. Verify the flame is engulfing the sensor rod to increase flame rectification and that the correct pilot orifice is installed. Clean the sensor rod with a fine emery cloth or synthetic scrub pad to remove any contamination. Also, ensure good grounding between the pilot assembly and gas valve and verify the ceramic insulator around the sensor rod is intact.
What to do if my Napoleon Indoor Fireplace has very aggressive flames?
If the flames are very aggressive, make sure the door is secured properly. If the issue is not resolved, contact a qualified technician.
What to do if the remote control lights but there is no spark or flame in my Napoleon GX36NTR-1?
If the remote control lights up but there's no spark or flame, it means the remote is locked out. To reset it, turn the power source off and then on again.
Why won't my Napoleon GX36NTR-1 perform any functions?
If your appliance isn’t performing any functions, there could be a few reasons: 1. Check the breaker to ensure it’s in the “on” position. 2. If equipped, verify that the 3-position switch on the battery holder is in the remote position (middle). 3. Check the battery power and battery orientation in the battery holder and remote control.
What causes white or grey film to form on my Napoleon GX36NTR-1?
If a white or grey film forms on your Napoleon Indoor Fireplace, it's likely sulphur from the fuel being deposited on the glass, logs, or combustion chamber surfaces. Clean the glass regularly, referring to the 'CARE OF GLASS' section, and remember not to clean the glass when it's hot, as deposits may permanently mark the glass if not cleaned off regularly.
General| Brand | Napoleon |
|---|---|
| Model | GX36NTR-1 |
| Category | Indoor Fireplace |
| Language | English |
Outlines essential safety and operational guidelines for appliance installation and use.
Specifies required vent lengths, components, and manufacturers for proper installation.
Illustrates standard procedures for top and rear vent installations with key dimensions.
Details required clearances for air terminal locations based on installation type.
Provides calculations and charts for top exit horizontal vent termination configurations.
Provides calculations and charts for rear exit horizontal vent termination configurations.
Provides calculations and charts for top/rear exit vertical vent termination configurations.
Details essential clearances and protective measures for walls and ceilings during installation.
Instructions for venting the appliance vertically through an existing masonry chimney.
Crucial steps for connecting the gas supply safely and according to codes.
Provides guidelines for framing the appliance enclosure, emphasizing clearances and materials.
Details required clearances around the appliance enclosure for top vent installations.
Details electrical connection and grounding requirements according to local and national codes.
Provides the wiring schematic for the electronic model of the B36 appliance.
Provides the wiring schematic for the electronic model of the GX36-1 appliance.
