To Next PageTo Next PageWhy is the regulator on my Napoleon MIRAGE 485 humming?
A humming regulator on your Napoleon Grill is a normal occurrence on hot days. This is not a defect. It's caused by internal vibrations in the regulator and does not affect the performance or safety of the grill. Humming regulators will not be replaced.
What to do if my Napoleon MIRAGE 485 has low heat or low flame?
If your Napoleon Grill has low heat or a low flame when the valve is turned to high, it could be due to several reasons. If using propane, ensure you are following the correct lighting procedure, with all gas grill valves in the off position when the tank valve is turned on, and turn the tank on slowly to allow pressure to equalize. If using natural gas, the supply line might be undersized, so the pipe must be sized according to installation code. For both propane and natural gas, improper preheating could be the cause. Pre-heat the grill with both main burners on high for 10 to 15 minutes.
Why does the 'paint' appear to be peeling inside my Napoleon MIRAGE 485 lid?
The 'paint' appearing to peel inside your Napoleon Grill lid is not actually paint. The finish on the lid and hood is stainless steel and will not peel. The peeling is caused by hardened grease, which dries into paint-like shards that flake off. Regular cleaning will prevent this.
Why do the burners on my Napoleon Grill burn with a yellow flame and smell of gas?
If the burners on your Napoleon Grill burn with a yellow flame and are accompanied by the smell of gas, it may be due to a possible spider web or other debris, or improper air shutter adjustment. Thoroughly clean the burner by removing it, and open the air shutter slightly according to combustion air adjustment instructions.
What to do if flames lift away from burner on my Napoleon MIRAGE 485?
If the flames lift away from the burner on your Napoleon Grill, accompanied by the smell of gas, and possibly difficulties in lighting, it is likely due to improper air shutter adjustment. Close the air shutter slightly according to combustion air adjustment instructions.
Why do flames lift away from burner on Napoleon MIRAGE 485 Grill?
If the flames lift away from the burner of your Napoleon Grill, accompanied by the smell of gas, and you're experiencing difficulties in lighting, it's likely due to an improper air shutter adjustment. A qualified gas installer should slightly close the air shutter according to the combustion air adjustment instructions.
Why is “paint” peeling inside the lid of my Napoleon MIRAGE 485 Grill?
If it appears that "paint" is peeling inside the lid or hood of your Napoleon Grill, don't worry, it's not a defect. The finish on the lid and hood is porcelain, which doesn't peel. What you're seeing is hardened grease that has dried into paint-like shards and is flaking off. Regular cleaning will prevent this.
What to do if Napoleon MIRAGE 485 burners burn with yellow flame and smell of gas?
A yellow flame accompanied by the smell of gas in your Napoleon Grill burners could be caused by a spider web or other debris, or an improperly adjusted air shutter. Thoroughly clean the burner by removing it. A qualified gas installer should slightly open the air shutter according to the combustion air adjustment instructions.
Why does the 'paint' appear to be peeling inside the lid of my Napoleon MIRAGE 485?
If you see what appears to be peeling 'paint' inside the lid or hood of your Napoleon Grill, this is not a defect. The finish on the lid and hood is porcelain, and it will not peel. The peeling is caused by hardened grease, which dries into paint-like shards that flake off. Regular cleaning will prevent this.
What to do if the infrared burner on my Napoleon Grill flashes back?
If the infrared burner on your Napoleon Grill flashes back, making a loud 'whoosh' sound and growing dim, it could be due to ceramic tiles overloaded with grease, clogged ports, overheating from inadequate ventilation, cracked ceramic tiles, or a leaking gasket. Turn the burner off and let it cool for at least two minutes. Relight the burner and let it burn on high for at least five minutes, or until the ceramic tiles are evenly glowing red. Make sure no more than 75% of the grill surface is covered. If cracks are found, contact your authorized Napoleon dealer to order a replacement burner assembly.
General| Cooking Area | 485 sq. in. |
|---|---|
| Burners | 4 |
| Material | Stainless Steel |
| Fuel Type | Propane or Natural Gas |
| Total BTU | 48, 000 BTU |
| Side Burner | 12, 000 BTU |
| Warranty | Limited Lifetime |
