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Jennifer WallaceJul 27, 2025
What to do if Napoleon Patioflame Outdoor Fireplace burner will not stay lit?
- CchristophersanchezJul 27, 2025
If the burner of your Napoleon Outdoor Fireplace won't stay lit when the control knob is released, several factors could be at play. First, ensure you're holding the knob in long enough to allow the thermocouple to heat up; try holding it for 30 seconds after the burner lights. High winds exceeding 10mph (16km/h) can also cause the unit to shut down, so consider relocating to a less windy area. Check for any rock fragments or debris in the ignition area, especially around the thermocouple, and ensure the small hole below the thermocouple is unobstructed. Clean the thermocouple and its connection to the valve, ensuring it's properly tightened. If these steps don't resolve the issue, the thermocouple or valve may need replacement.