If I’m going away for a while – can I unplug my service to save power?
nbn recommends leaving your nbn
™
supplied equipment connected and powered
at all times. You may shorten the life of your battery if you leave the Power Supply
with Battery Backup unplugged for an extended period of time. However, if you are
away for an extended period, and do not want to leave the nbn
™
supplied equipment
plugged in, please be sure to disconnect the battery by following these steps
(refer to diagram on pages 22–23):
1 Turn o at the power point and disconnect the power supply from
the mains power.
2 Open the front cover of the Power Supply with Battery Backup
A
.
3 Disconnect the red ‘+’ plug from the battery
B
.
When returning, please remember to reconnect the battery. If you don’t, your
phone and broadband data services won’t work during a power failure, you may
hear audible alarms and your service provider may be alerted that your battery
needs servicing.
Can I plug the power supply into a power board?
Yes, however nbn prefers the nbn
™
connection box and power supply is
connected to fixed power point where possible. However in the event this is not
possible then the power supply can be plugged into a double adapter, extension
cord or power board as long as they are safe.
What if I want to move the nbn
™
connection box?
If you need to have the nbn
™
connection box or the cables relocated, contact
your service provider. They should be able to advise you of the cost and
arrange for a technician to move the equipment. When considering relocating
nbn
™
supplied equipment or cables you should keep these things in mind:
1 The equipment must be protected from water, steam or excessive heat.
2 The location must be well ventilated, preferably near a fixed power point and
easy for you to check the indicator lights.
3 The equipment must be positioned in a location away from busy areas and
protected from risk of damage. There should also be sucient light for you to
see if the device is functioning correctly.
4 You may be charged for the relocation cost.
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