Alarm
Indicator
Indicator Meaning Action
O Your nbn
™
connection box
is working but you have no
devices connected
No action is required
Red Your nbn
™
connection box
has a fault and is not working
normally
Contact your service provider
for further instructions
Green Your nbn
™
connection box
is working normally and is
connected
No action is required
Data (UNI-D)
Indicators
Indicator Meaning Action
O You do not have an active
service using this port at
this time
This may simply mean that connected
devices are not active at the moment.
If you are having diculty with connected
devices then contact your service provider
for further instructions
Orange The device connected to
your UNI-D port uses 1Gbps
Ethernet
No action is required
Orange
Flashing
The device connected
to your UNI-D port uses
1Gbps Ethernet
No action is required
Green The device connected to
your UNI-D port uses 10 or
100Mbps Ethernet
No action is required
Green
Flashing
The device connected to
your UNI-D port uses 10 or
100Mbps Ethernet
No action is required
Voice (UNI-V)
Indicators
Indicator Meaning Action
O You do not have an active
phone service using this port
at this time
No action is required
Green One or more telephones are
o the hook (being used)
No action is required
Green
Flashing
One or more telephones have
been o the hook for more
than 1 hour
Check if someone in your household is
using the phone, and if not check to see if
any of your handsets have been left o the
hook by accident
Update Indicator
Indicator Meaning Action
O Normal No action is required
Red Your nbn
™
connection box has
failed to download software
Contact your service provider
for further instructions
Green Your nbn
™
connection box
is successfully downloading
software
No action is required
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