TECHNICAL SPECIFICATIONS
Additional Maps and Upgrades – Please visit www.ndrive.com
Technical Help – Please contact the helpline on 0844 557 9677
Frequently asked questions
I can’t find an address.
Please make sure you have correctly spelt your entry. If you do not know how an address is
spelt correctly, simply enter the parts of the address, you know of sure (e.g., “ond”, “Leic” for
Leicester Square in London). Then browse the results list and look for the address. Also make
sure the city in which you are looking for an address is correct. Sometimes the official postal
address differs from the address you are looking for. In that case, search for a known address
nearby and browse the map.
If you find the address on the map but you cannot find it while searching for it, please conta ct
NDrive via the support tab on the website
www.ndrive.com.
The map contains an error / POl’s are missing.
If you detect an error in the map data (e.g., a street is missing completely), we would like to
inform our map data provider. Please contact the helpline on 0844 557 9677 to report any map
error’s you detect.
I am experiencing problems getting a GPS fix.
If you have problems getting a satellite fix with GPS(you can see how many satellites are
being received by going to the main menu and selecting GPS receiver), please make sure you
are outside and the GPS antenna has good ‘visibility’ to the open sky. Some models also
support an additional external active antenna. Please consult the hardware manual of your
device to get further information on how to obtain a GPS fix.
Where can I get technical hardware support?
Please contact our help line 0844 557 9677.
Where can I get software updates?
Please see sections 11 & 12 of the user guide for information about how to update your
software.
Where can I get additional maps and guides?
Please see sections 11 & 12 of the user guide for information about how to obtain map
updates.
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