TROUBLESHOOTING
14
TROUBLESHOOTING
Troubleshooting Guide
Problem Solution
No dial tone /Will not dial out
Check that the hook switch is not depressed.
Check that the line cord is connected.
Make sure the SPEAKER key LED is lit (if using speakerphone).
Ensure that the Dialing Mode Switch is set to the correct position.
Unplug the phone, wait 30 seconds, then plug the phone back in.
Phone does not ring
Ensure there are no other devices connected to the same line.
Cannot be heard by the other party
Confirm phone cord and handset curly cord are securely plugged
in.
Make sure MUTE key LED is off.
Cannot use one-touch dialing
Make sure that a number has been correctly stored in the one-
touch key.
A row of “-“ indicates an empty one-touch key.
Care and Maintenance
To keep your telephone working well and looking good, follow these few simple guidelines.
Avoid putting the telephone near heating appliances and devices that generate electrical
noise.
The telephone should not be exposed directly to sunlight or moisture.
Avoid dropping the handset and other rough treatment.
Clean the telephone using a soft cloth moistened with a mild cleaning solution. Remove all
traces of the cleaner with a damp cloth.
Never use cleaners containing alcohol, strong cleaners that may corrode plastic, or abrasive
powders, as this may damage the finish.
Stored data management
This telephone records the telephone number. When you stop managing this telephone, it is
recommended to restore to factory setting. When it's restored to factory setting, all data recorded in
this telephone is cleared.
Please refer to “Feature Access Code” on page 16 for how to do “Restore to Factory Settings”.
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