13
Exclusive Hold
With a call in progress:
(1) Press the Exclusive Hold key (Service Code
751:45).
Note: To retrieve a held call, press the flashing Line
key or ICM key (Internal calls).
Note: Calls on System Hold can be retrieved from any
multiline terminal with the held line appearance.
Note: After a preprogrammed time, the held call will
recall to the originating station.
Transferring Calls
Using Manual Dial
With a call in progress:
(1) Press the Transfer key.
(2) Dial the station number.
(3) Announce the call (optional).
(4) Replace the handset.
Using Direct Station Selection (DSS)
With a call in progress:
(1) Press the Transfer key.
(2) Press the programmed DSS.
(3) Announce the call (optional).
(4) Replace the handset.
Note: If the called station is busy, replace the handset
to initiate a camp-on. Unanswered camp-on calls and
unscreened transfers will recall to the transferring
station.
Note: To return to the original party, press the flashing
Line key or Conf key.
Note: A Programmable Function Key may be
assigned for DSS.
Note: To transfer a call directly to a personal voice
mailbox, dial 8 after dialing the station number.
Conference
(1) Establish an intercom or trunk call.
(2) Press Conf or Conference softkey (Service
Code 751:07).
(3) Dial the extension you want to add.
-OR-
Access an outside call.
Note: To get the outside call, you can either press a
Line key or dial a trunk/trunk group access code.
(4) When the called party answers, press the Add
softkey or Conf twice.
Note: If you cannot add additional parties to your
conference, you have exceeded the system’s Conference
limit.
HOLD STA 12345678
2-13 WED 5:40PM
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HOLD STA 12345678
2-13 WED 5:40PM
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