14
Changing the door seal
If the seal around the outside of the cooking compartment is
faulty, it must be replaced. Replacement seals for your
appliance can be obtained from the after-sales service. Please
specify the E number and FD number of your appliance.
1. Open the appliance door.
2. Pull off the old seal.
3. Push in the new door seal at one point and pull it in all the
way round. The joint must be at the side.
4. Check again that the seal is correctly fitted in the corners.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the lower left-hand side when you open the
appliance door.
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
The appliance is not producing steam
properly
Limescale has formed in the appliance Start the descaling programme.
Hose for the water inlet in the cooking
compartment was pushed to the side or
has hooked itself to the side of the
cooking compartment wall.
Strong pressure on the hose or hooking of
objects when cleaning
Call after-sales service and do not use the
appliance.
Cooking compartment light has failed The LED lamp is defective Contact the after-sales service. The glass
light cover cannot be removed
An
“... error message appears in the
display
Technical fault.
Press the KJ clock function button to
delete the error message, and reset the
clock if necessary.
If the error message appears again, call
the after-sales service
The error message
“‹‚‚ appears in the
display
A button was pressed for too long or is
jammed
Press the KJ clock function button to
delete the error message
Press all of the buttons individually and
check if they are clean
The appliance is not heating. The colon
flashes in the display
A button combination was activated
Press and hold the
o button for
4 seconds, then press the
Í button
Problem Possible cause Notes/remedy
E no.
FD no.
After-sales service
O
GB 0844 8928989
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE 01450 2655
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