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General| Brand | Neopost |
|---|---|
| Model | IS-330 |
| Category | Digital Mailing system |
| Language | English |
Contact Neopost customer service for assistance and support.
Information on how to order genuine Neopost supplies for your equipment.
Access automated account information for postage services and balance.
Overview of the manual's sections and the information contained within.
Essential safety precautions for operating the mailing system.
Guidelines for safely connecting the mailing system to a power source.
Information regarding the mailing system's energy efficiency compliance.
Details the physical arrangement and components of the mailing system.
Information about optional accessories compatible with the mailing system.
Describes the functions and displays of the mailing system's control panel.
Outlines the various connection ports and their purposes on the system.
Explains how to manage the system's power settings and modes.
Details the system's compliance with Energy Star standards for power efficiency.
Explains the system's low-power sleep mode and how to manually activate it.
How to select the appropriate stamp type for different mailing tasks.
Steps for preparing and initiating a mailing session.
Detailed instructions for processing standard outgoing mail.
Procedures for stamping incoming mail with a 'Received' mark.
How to process mail without printing a postage stamp, e.g., for sealing.
Configuration options for various mailing parameters like accounts, rates, and dates.
Procedures for advanced functions such as emergency stops and batch counters.
Recommends preparation steps for efficient mail processing.
Guidance on sorting mail for faster processing and optimal system use.
Procedures for turning on the system and initiating a new mailing session.
Guide to applying standard postage to outgoing mail pieces.
Steps involved in configuring postage settings before running mail.
Detailed procedure for setting up standard postage application.
Steps for setting up the re-dating process for mail.
How to switch to a different account for tracking postage expenses.
Step-by-step instructions for selecting a postage rate.
How to manually enter the postage amount for mail pieces.
How to change the default or selected weighing type.
How to move through the stamp configuration menus.
Using the date advance feature to adjust the printed date.
Steps for creating and adding custom text to the stamp imprint.
Adjusting the stamp's position on the envelope for thick or uneven envelopes.
How to save and recall stamp settings for quick application.
How to immediately halt the system's operation in an emergency.
Explains the use of batch counters for tracking mail pieces and postage.
Procedure for resetting batch counters to zero for new reports.
General information about the Postage Security Device (PSD) and funds management.
Operations related to checking and adding funds to the system.
Procedure for manually connecting to postal services to unlock the PSD.
User operations for checking and adding funds to the PSD.
How to generate reports on postage fund usage.
How to view total postage used and remaining funds in the PSD.
Step-by-step guide to display available postage funds.
Explains the requirement for periodic connection to postal services for security.
Procedure to manually connect to postal services to unlock the PSD.
Introduction to tracking postage by account and controlling user access.
How to set up account and access control functions for users.
Principles and steps for setting up new accounts within the system.
Procedures for creating, modifying, activating, and deleting accounts.
Features for tracking postage expenditure and securing system functions.
How the accounts function helps monitor and control postage expenses.
How users interact with accounts during their work sessions.
Overview of different account modes and their functional access controls.
Configuration for the default mode providing unlimited user access.
Procedure for supervisors to view and modify the system's account mode.
Details on account numbers, names, and status, including creation limits.
Detailed instructions for adding new accounts to the system.
Procedure for accessing and modifying existing account details.
How to remove accounts from the system when they are no longer needed.
General information about the types of reports available and their output options.
Instructions on how to select, configure, and display reports.
Details on reports related to batch counters, including outgoing and incoming mail.
Information on reports tracking daily and monthly postage usage.
Covers reports on fund usage and postage refill operations.
Details on reports listing accounts, their structure, and individual account expenditures.
Information on reports displaying system configuration and diagnostic data.
Step-by-step guide for users to generate system reports.
Report detailing batch counter and postage spent for outgoing mail since last reset.
Report displaying daily postage usage, including total items and value.
Report on funds usage since system installation, limited by PSD history.
Report on last postage refill operations performed in a selected period.
Displays all supervisor settings for the mailing system.
Report showing the list of accounts, their structure, and status.
Displays supervisor settings for imprint defaults, date, funds, and connections.
Introduction to the benefits and capabilities of online services.
How to establish connections for online services, both automatic and manual.
Process for uploading report data to the online services server.
Details on ink management, rate protection, and account level upgrades.
Information on using USPS eConfirmation services for tracking and discounts.
Lists features like online reporting, eConfirmation, rate updates, and ink alerts.
How the system automatically connects for services like reports and ink management.
How to manually connect to the online server for information retrieval and feature enablement.
How to test the system's connection to the online services server using ping and test server commands.
Procedure for uploading statistical data to the online server.
Explains USPS services like Delivery, Signature Confirmation, and Certified Mail tracking.
Details on receiving email notifications for mail delivery status.
How to activate and define email notifications for eConfirmation services.
Steps involved in processing mail for eConfirmation services in the mailroom.
Using the weighing platform to send packages and request eConfirmation service.
Step-by-step guide to process items for eConfirmation using the weighing platform.
Steps to change the status of an eConfirmation record.
Description of user and supervisor settings available on the system.
Procedures for accessing and exiting supervisor mode for system configuration.
How to select and set the display language for the mailing session.
Options to control system beeps for keys and error alerts.
Adjusting display contrast for different lighting conditions.
Configuring system time-outs for start, stop, and sleep modes.
Setting up warnings for high postage amounts or low funds, and managing PIN codes.
Configuration options for weighing devices, including type, zeroing, and thresholds.
Settings that are specific to a user session, like display language and sound preferences.
Default or permanent settings configured by the supervisor for the entire system.
Procedure for logging out of supervisor mode to return to normal user operation.
Steps for changing the current display language for the user session.
How to set a default display language that applies to all user sessions.
Steps to turn system beeps for keys and errors on or off.
How to configure the default state of system beeps for user sessions.
Steps to modify the screen contrast for better visibility.
How to set a default display contrast for all user sessions.
Defines system behavior regarding start, stop, and sleep mode inactivity periods.
Procedure for supervisors to modify system time-out parameters.
Steps to enable or disable the Smart Start feature.
System warnings for high postage amounts or low funds thresholds.
Procedure to configure the warning for high postage amounts.
Setting a PIN code to control access for adding postage.
Procedure to enable or disable a funding PIN code.
Setting the default weighing device and type for mail processing.
Steps to modify the default weighing type selected at startup.
Steps to enable automatic weight detection on the weighing platform.
Steps to disable automatic weight detection on the weighing platform.
Steps for a user to zero the weighing platform.
Steps for a user to tare the weighing platform.
Procedure for supervisors to tare the weighing platform.
How to manually change the GEO code to ensure accurate weight calculations.
Steps for supervisors to change the system's GEO code.
Setting default parameters for stamp elements like rate, text, and ad die.
How to set the default postage rate that the machine uses at startup.
How to select the default graphical slogan (ad die) for stamp imprints.
Feature to automatically adjust the printed date to the next working day.
Procedure to configure the time and days for automatic date advance.
Steps to set the default offset for stamp printing.
Steps to enable or disable the fractional postage entry feature.
Details the content of a standard stamp imprint memory.
Procedures for creating, editing, and deleting imprint memories.
Detailed procedure for supervisors to edit existing imprint memory settings.
How to set up network connections for postal services and online features.
Steps to select and configure the system's connection type for services.
Steps for supervisors to configure LAN connection parameters.
Steps for supervisors to configure analog modem settings.
How the system handles Daylight Savings Time adjustments and manual corrections.
Information on how system time and date are provided and checked.
Procedure for supervisors to check and adjust the system's time and date.
Detailed procedure for supervisors to edit existing imprint memory settings.
Steps to select and configure the system's connection type for services.
Steps for supervisors to configure LAN connection parameters.
Steps for supervisors to configure analog modem settings.
Procedure for supervisors to check and adjust the system's time and date.
Overview of how to update the mailing system with new options and software.
How to read and delete messages received from the system or customer service.
How to display and load new options or features onto the system.
How to add, edit, delete, or activate custom text messages for stamps.
Procedures for displaying, modifying, deleting, or downloading ad dies (slogans).
How to check for rate updates and download new postal rate tables.
Process for downloading and installing new system software for enhancements.
Steps for supervisors to navigate to the options and updates menu.
Steps for supervisors to read messages from the mailbox.
Steps for supervisors to delete messages from the mailbox.
How to view the list of installed options and their activation status.
Steps to view the list of available options and their details.
Steps to download and install new options onto the mailing system.
How to display created text messages and identify the default one.
Steps for supervisors to view the list of custom text messages.
Steps to create and add a new custom text message.
Procedure to edit or delete existing custom text messages.
How to view the list of installed ad dies and identify the default one.
Steps for supervisors to view the list of ad dies.
Steps to edit an ad die's name or delete it.
How to download new ad dies from the online services server.
How to view available rate tables and identify the currently active one.
How to download new postal rate tables from the online services server.
Steps to check for and perform system software updates.
Detailed instructions for downloading and installing system software updates.
Procedures for checking ink levels, aligning print heads, and cleaning.
How to refill the moistener with water for sealing envelopes.
Steps for cleaning the mail path, including brushes and sponge.
Information on specific maintenance procedures, often requested by customer service.
Information about the ink cartridge, its technology, and print heads.
Key maintenance tasks for the ink cartridge, including checking levels and changing it.
Steps to access the ink cartridge information screen.
Step-by-step guide for supervisors to align the print heads.
Steps for users to perform automatic cleaning of print heads.
Steps for manually cleaning the printing heads.
Step-by-step instructions for changing the ink cartridge.
Steps to add water to the moistener for proper envelope sealing.
Procedures for cleaning the moistener's brushes and sponge.
Steps to clean the moistener assembly's brushes and sponge.
List of maintenance procedures typically performed upon customer service request.
Overview of available maintenance processes like installation and base removal.
How to run the installation wizard, usually upon request from Customer Service.
Steps to perform the update registration procedure.
Instructions for supervisors to run the registration update process.
Information on identifying and clearing paper jams in the system.
Solutions for issues where the weighing device is not functioning correctly.
How to access diagnostic data, software, hardware, events, and machine counters.
Step-by-step instructions for clearing jammed mail from the base.
Troubleshooting steps when the weighing device does not display correct weight.
Types of system data accessible, including software, hardware, events, and counters.
Procedure to view software-related data such as OS and variant.
Procedure to display lists of base, PSD, or server connection events.
Details specifications for envelopes, including dimensions, weight, and thickness.
Specifies ideal temperature, humidity, and weighing accuracy conditions.
Provides overall system dimensions, weight, and power requirements.
Details envelope dimensions, weights, and account limits.
Recommended operating temperature range and maximum relative humidity.
Tips for ensuring accurate weighing results, such as table stability.
Covers physical dimensions, weight of components, and power requirements.
Lists maximum envelope dimensions, thickness, flap height, and account limits.
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