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Neopost IS-480 User Manual

Neopost IS-480
302 pages
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USER’S GUIDE
4135505S
MAILING SYSTEM
with iMeter
TM
Postage Meter
IS-480/490

Table of Contents

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Neopost IS-480 Specifications

General IconGeneral
BrandNeopost
ModelIS-480
CategoryDigital Mailing system
LanguageEnglish

Summary

Read this First

What you will Find in this Manual

Overview of the manual's sections and content.

Safety Requirements

Guidelines for safe operation, power connection, and environmental compliance.

Meet Your Mailing System

System Layout

Identification and description of the mailing system's main components.

Accessories

Details optional accessories like USB keyboard, Remote Label Dispenser, printer, and scanner.

Control Panel Features

Explanation of display areas, keys, and shortcuts on the control panel.

Connections

Illustration and description of system connectors and connection diagrams.

Power Management

Covers energy efficiency features and system sleep/off modes.

Processing Mail

Choosing a Type of Stamp

Selecting the appropriate stamp type for mail processing tasks.

Preparing and Starting your Work Session

Steps for sorting mail, logging in, and checking system status before processing.

Processing [Standard] Mail

Procedures for applying standard postage and re-dating mail.

Printing [Permit] Mail

Settings and sequences for processing mail using the permit type of stamp.

Printing [Received] for Incoming Mail

Procedures for stamping incoming mail with date or 'Received'.

Running [No Printing] Mail

Using the stamp for sealing only or for counting/testing purposes.

Remote Label Dispenser (RLD)

Introduction, status, and configuration of the RLD accessory.

Settings Details

How to change accounts, select rates, enter postage manually, and select permits.

Advanced Operations

Procedures for emergency stop, batch counters, and piece counting.

Money Operations

Overview

Explanation of the Postage Security Device (PSD) role in handling funds.

Managing Funds

How to check and add funds to the PSD.

Unlocking the PSD (Postal Inspection)

Procedure for manually connecting to postal services to unlock the PSD.

Managing Accounts and Assigning Rights

Accounting and Assigning Rights Overview

Overview of postage tracking and access control features.

Selecting an 'Account Mode'

Setting up account modes, including 'No Account' and 'Accounts with Access Control'.

Guidelines to Setup an Account

Steps for setting up accounts, including 'No Account' and 'No Account with Access Control'.

Selecting an 'Account Mode'

How to display and change the current 'Account Mode'.

Managing Accounts

Creating, editing, activating, and deleting accounts and account structures.

Managing Operators

Creating, modifying, activating, and deleting operators and their PIN codes.

Advanced Reporting Functions

Features for budgets, surcharges, and advanced reporting.

Reports

Reports Overview

Explanation of available reports and their output formats.

Generating a Report

Steps for generating reports as a user or supervisor.

Counter Data

Details on Batch Data and Received Batch Data reports.

Postage Data

Information on Daily Usage and Monthly Usage reports.

Funds Data

Details on Funds Summary and Adding Postage reports.

Account Data

Information on Account List, Single Account, and Multi Account reports.

System Data

Overview of Machine Configuration reports.

Advanced Reporting Reports

Details on Budget Consumption, Operator Activity, and Machine Activity reports.

Online Services

Online Services Overview

Capabilities of online services like reporting, eConfirmation, and rate updates.

Connecting to Online Services

Procedures for automatic and manual calls to online services.

Uploading Statistics

How to upload report data to the online services server.

System Online Services

Information on Ink Management, Rate Protection, and Account level services.

eConfirmation Services

Using services for delivery, signature confirmation, and certified mail.

Configuring your Mailing System

Settings Overview

Distinction between user and supervisor settings.

Logging in / out as the Supervisor

Procedures for logging into and exiting supervisor mode.

Changing the Display Language

How to change the display language and set the default.

Enabling/Disabling Sounds

How to enable/disable key beeps and set default system beeps.

Display Settings

Adjusting display contrast and setting default contrast.

System Time-outs and Settings

Understanding and adjusting system time-outs.

High Value, Low Funds Warnings and PIN Codes

Setting high-value warnings, low-funds thresholds, and funding PIN codes.

Weighing Settings

Configuring default weighing type and platform settings.

Postage Imprint Default Settings

Setting default rate, text, ad die, date advance, and printing offset.

Imprint Memories

Creating, editing, and deleting imprint memories for stamp types.

Default Sealing Mode

Setting the default sealing mode for the feeder.

Connection Settings

Configuring postal/online services connection via LAN or modem.

Time and Date Management

Procedures for handling daylight savings time and checking system time.

Options and Updates

Options and Updates Process

How to update the system with new options, postal rates, texts, or ad dies.

Using the Mailbox

Reading and deleting messages from the system or customer service.

Managing Options

Consulting the option list and activating new options.

Managing Custom Text Messages

Creating, modifying, and deleting custom text messages for stamps.

Managing Ad Die

Displaying, modifying, and downloading graphical slogans (ad dies).

Managing Postal Rates

Checking and downloading new postal rate tables.

Managing Permits

Displaying, adding, and deleting permit mail numbers.

Updating System Software

Procedure for downloading and installing system software updates.

Maintaining your Mailing System

Maintaining the Ink Cartridge

Procedures for checking ink level, aligning print heads, and changing the cartridge.

Filling and Adjusting the Feeder Sealer

How to fill the sealer bottle and adjust the water flow.

Cleaning the Mail Path

Steps for cleaning sealer brushes, feeder belts/rollers, and mail path sensors.

Touchscreen Calibration

Calibrating the touchscreen for improved responsiveness.

Maintenance Processes

Overview of installation, base removal, PSD withdrawal, and registration update.

Troubleshooting

Paper Jamming

Causes and actions for clearing paper jams in the base and feeder.

Label Jamming

Causes and actions for clearing label jams in the base.

Weighing Problems

Troubleshooting steps for when the weighing device does not provide correct weight.

Diagnostics and System Data

Accessing diagnostic tests and system data for troubleshooting.

Specifications

Mail Specifications

Detailed envelope dimensions, weight, and thickness specifications.

Recommended Operating Conditions

Guidelines for temperature, humidity, and weighing accuracy.

General Specifications

Physical dimensions, weight, and power requirements of the system.

Operating Specifications

Envelope dimensions, weights, stack limits, and label dimensions.

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