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General| Brand | Neopost |
|---|---|
| Model | IS-350 |
| Category | Digital Mailing system |
| Language | English |
Overview of manual sections and their content.
Essential safety precautions for operating the mailing system.
Explains symbols used in the manual for warnings and notes.
Defines acronyms and terms used throughout the manual.
Guidelines for connecting telephone and LAN cables safely to the system.
Step-by-step instructions for safely disconnecting the mailing system from power and network.
Identifies and describes the main physical components of the mailing system.
Details optional accessories available for the mailing system.
Explains the functions and display areas of the mailing system's control panel.
Describes the various ports and connectors on the mailing system.
Explains system power modes and Energy Star compliance for energy saving.
Guides on how to put the mailing system into Sleep or OFF mode.
How to select the appropriate stamp type for different mailing needs.
Steps for preparing and starting a mail processing work session.
Instructions for applying standard postage and re-dating mail.
Process for stamping incoming mail with 'Received' or date.
How to process mail for sealing or counting without printing postage.
Details on various settings like accounts, rates, date, and imprint offset.
Procedures for emergency stops and resetting batch counters.
Answers to common queries regarding postage, batch counters, and ink levels.
Information on using the moistener for sealing envelopes.
How to stop the system immediately in case of an emergency.
How to track and reset batch counters for reporting.
Method to count identical mail pieces using the weighing platform.
Introduction to the PSD and its role in handling funds for postage.
Procedures for checking and adding funds to the postage meter.
How to perform manual connections for postal security regulation.
Information on setting or cancelling a PIN code for funding operations.
Overview of tracking postage by account and controlling user access with PIN.
How to set up accounts and access control functions for the system.
Procedures and guidelines for setting up different account modes.
Detailed steps to display and change the current account mode.
Procedures for creating, viewing, editing, activating, and deleting accounts.
Information on types of reports available and how to generate them.
Steps for generating and displaying reports on screen or to a printer/key.
Details on the Batch Data Report for outgoing mail.
Information on Daily and Monthly Usage Reports for postage consumption.
Details on the Funds Summary Report for usage since system installation.
Information on generating the Account List Report and Single/Multi Account Reports.
Displays batch counter for incoming mail since last reset.
Shows total items and postage value per month for a selected period.
Displays postal expenditures for one account over a selected time period.
Shows postal expenditures for all accounts over a period, sorted by account number.
Introduction to online services for updating rates, downloading features, and confirmation.
How to connect the system to online services for updates and information retrieval.
Process for uploading report data to the online services server.
Information on ink management, rate protection, and account level upgrades.
Details on USPS confirmation services for tracking mail.
Explains automatic and manual connection methods for online services.
How to test the connection to the online services server using Ping and Test server commands.
Explains eSignature Confirmation, eCertified Mail, and notification settings.
Guide on using the weighing platform to process eConfirmation items.
Differentiates between user and supervisor settings for system configuration.
Procedures for accessing and exiting supervisor mode for system configuration.
Steps to safely exit supervisor mode.
How to change the current and default display language of the system.
Options to enable or disable system beeps for keys, warnings, and errors.
Adjusting the display contrast for optimal viewing in different environments.
Configuration of system time-outs, including start, stop, and sleep modes.
How to activate or deactivate the Smart Start feature for automatic motor startup.
Setting low funds thresholds and managing funding PIN codes for security.
Activating/deactivating automatic weight detection on the weighing platform.
Procedures for zeroing, re-zeroing, and taring the weighing platform.
How to manually change the GEO code to ensure accurate weight calculations.
How to set default rates and texts for postage imprints.
Setting default ad dies and configuring automatic date advance.
Setting default print offset and enabling fractional postage values.
Procedures for creating, editing, and modifying imprint memories.
Configuring LAN or analog modem parameters for system connection.
How to check and adjust the machine's time and date settings.
Overview of updating the system with new options, postal rates, and software.
How to read and delete messages received by the system.
Displaying and loading new options or software updates for the system.
Steps to activate and download new options via online services.
Procedures for adding, modifying, or deleting custom text messages.
Displaying, modifying, deleting, and downloading ad dies.
How to check rate updates and download new postal rate tables.
Procedures for updating the mailing system's software.
Procedures for checking ink levels, aligning print heads, and changing cartridges.
How to display ink levels, consumption, color, and first used date.
Steps to align print heads after cartridge changes for optimal print quality.
How to perform automatic cleaning of the print heads to restore print quality.
Procedure for manually cleaning print heads when automatic cleaning is insufficient.
Step-by-step guide on how to replace the ink cartridge.
Instructions on how to add water to the moistener for sealing envelopes.
How to clean the moistener brushes and sponge, and system sensors.
Instructions for cleaning the moistener brushes and sponge.
Information on maintenance processes like installation, base/PSD swap, and registration updates.
Guide on running the installation wizard upon Customer Service request.
Steps to perform an update registration when changing address details.
How to clear mail jams from the base of the mailing system.
Solutions for issues where the weighing device does not function properly.
Steps to safely remove jammed envelopes from the base transport mechanism.
Troubleshooting steps for incorrect weight readings or capacity issues.
Accessing diagnostic data and system information for troubleshooting.
How to access diagnostic tests, software, hardware, and event lists.
Details on envelope dimensions, weight, and thickness specifications.
Details envelope weight and thickness parameters for system compatibility.
Specifies temperature, humidity, and weighing accuracy guidelines.
Provides dimensions, weight, and power specifications for the mailing system.
Outlines envelope dimensions, weights, and account limits.
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